Job Summary The Operations Executive will support end-to-end export and import documentation and operational activities for shipments to and from the USA and Canada. This role involves coordinating with internal teams, freight forwarders, carriers, and overseas agents to ensure smooth shipment execution, compliance with international trade regulations, and timely delivery.
Key Responsibilities
1. Documentation Support
• Assist in preparing and verifying shipment documents, including:
- Commercial Invoice
- Packing List
- Bill of Lading (MBL/HBL)
- Certificate of Origin
- Shippers Letter of Instruction (SLI)
- Ensure accuracy in HS Codes, Incoterms, and shipment details.
- Support AES/EEI (export) and import documentation processes.
- Maintain proper documentation records for audit and compliance purposes.
1. Coordination & Communication
• Coordinate with shippers, customers, CHA, freight forwarders, and overseas agents.
- Share shipment updates, schedules, and booking confirmations.
- Assist in obtaining draft BL approvals and releasing shipping instructions.
- Support communication with carriers for shipment-related requirements.
1. Compliance & Filing Support
• Assist in regulatory filings such as AMS (USA) and ACI (Canada).
- Ensure documentation aligns with U.S. Customs (CBP) and Canada Border Services Agency (CBSA) requirements.
- Stay updated with basic international trade regulations and compliance norms.
1. Operational Support
• Track shipments from origin to destination and update internal systems.
- Assist in resolving documentation discrepancies.
- Coordinate with finance teams for invoicing and payment follow-ups.
- Maintain daily shipment reports (DSR) and status updates.
1. Customer Service
• Provide shipment updates and documentation copies to customers.
- Respond to basic customer queries related to shipment status and documentation.
- Ensure timely communication and service support.
Preferred Skills & Experience
- 03 years of experience or freshers with relevant internship/training in logistics or export-import.
- Basic knowledge of international trade documentation and Incoterms.
- Familiarity with HS Codes and shipping processes is an advantage.
- Good English communication and coordination skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Detail-oriented with the ability to manage multiple tasks.
Education
- Bachelor’s degree in Commerce, Logistics, International Business, or related field.
- Certification in Export-Import or Logistics (preferred but not mandatory).
📌 Operations Executive (Pune)
🏢 North American Consultancy
📍 Pune
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