Company: BikeWo Green Tech Limited

Department: 3PL / Mobility Operations

Location: Hyderabad / As per business requirements

Reporting To: Operations Manager / Business Head – 3PL

Experience: 1–3 Years

Employment Type: Full-time

- About BikeWo

BikeWo Green Tech Limited is building integrated Energy & Mobility Infrastructure (EMI) to enable smarter, sustainable and scalable logistics ecosystems. Through its 3PL business, BikeWo partners with leading enterprises and logistics companies to deploy and manage electric vehicle fleets for last-mile and mid-mile transportation.
- Role Overview

We are looking for a proactive and execution-oriented Operations Executive to manage day-to-day 3PL fleet operations. The role involves coordinating vehicle deployment, driver management, route execution, fleet utilisation, customer coordination and operational performance.

The candidate will be responsible for ensuring smooth daily operations, maximising vehicle uptime, maintaining service quality and achieving operational efficiency across assigned locations.

- Key Responsibilities

A. Fleet Operations & Deployment

Coordinate daily deployment and allocation of EVs across customer locations and routes.

Monitor vehicle utilisation, availability, uptime and operational productivity.

Ensure vehicles are deployed as per customer requirements and agreed SLAs.

Coordinate vehicle onboarding, documentation, tracking and handover.

Maintain daily fleet movement and deployment records.

B. Driver & Manpower Management

Coordinate driver onboarding, verification, training and allocation.

Manage driver attendance, shift schedules, replacements and productivity.

Monitor driver discipline, route adherence and operational performance.

Resolve driver-related issues and ensure adequate manpower availability.

Track driver payouts, attendance and supporting documentation.

C.



Customer & Client Coordination

Coordinate with client operations teams for daily vehicle requirements.

Ensure timely fulfilment of vehicle deployment commitments.

Handle operational escalations and customer complaints.

Track service-level agreements (SLAs) and ensure compliance.

Maintain strong working relationships with client representatives.

D. Vehicle Maintenance & Uptime

Coordinate preventive and breakdown maintenance with service teams.

Ensure timely resolution of vehicle breakdowns and minimise downtime.

Monitor vehicle servicing, repairs, insurance and fitness documentation.

Coordinate with maintenance partners for quick turnaround time (TAT).

Maintain vehicle-level maintenance and repair records.

E. MIS & Performance Reporting

Prepare daily, weekly and monthly operational reports.

Track key performance indicators including:

Fleet utilisation and vehicle uptime.

Revenue per vehicle.

Trips / kilometres per vehicle.

Driver productivity and attendance.

Vehicle downtime and maintenance costs.

SLA compliance and customer escalations.

Maintain accurate operational data using Excel / Google Sheets and fleet management systems.

Support reconciliation of client billing and operational expenses.

F. Cost & Operational Efficiency

Monitor operational expenses and ensure cost discipline.

Identify opportunities to improve fleet productivity and reduce downtime.

Support revenue optimisation through better vehicle utilisation.





Ensure operational processes are followed consistently.

- Key Performance Indicators (KPIs)

KPI

Performance Parameter

Fleet Uptime

Target ≥ 95%

Vehicle Utilisation

Target ≥ 90%

Deployment Fulfilment

≥ 98%

Driver Availability

≥ 98%

SLA Compliance

≥ 95%

Breakdown Resolution

Within defined TAT

MIS Reporting

100% on-time reporting

Customer Escalations

Timely closure

Targets may be customised based on the client contract and operating location.
- Desired Candidate Profile

Graduate in any discipline; preference for Operations, Logistics or Supply Chain.

1–3 years of experience in logistics, fleet management, transportation, 3PL or EV operations.

Experience in managing drivers, vehicles and field operations.

Valuable understanding of last-mile logistics and fleet deployment.

Strong Excel / Google Sheets skills.

Good communication, coordination and problem-solving abilities.

Ability to work in a fast-paced, target-driven environment.

Willingness to travel locally and work flexible operational shifts when required.

- Preferred Skills

Experience with EV fleets, electric 2W, 3W, LCVs or commercial vehicles.

Familiarity with fleet tracking, GPS and telematics platforms.

Knowledge of vehicle documentation, maintenance and compliance.

Experience coordinating with enterprise logistics clients.

Understanding of operational MIS and unit economics.

- What We Offer

Rs 4-6 LPA CTC

Opportunity to work in India's rapidly growing EV and logistics ecosystem.

Hands-on exposure to enterprise 3PL operations.

Opportunity to grow into an Operations Manager / City Operations Lead role.

Performance-driven and entrepreneurial work environment.

At BikeWo, we are not just deploying vehicles; we are building the infrastructure that powers the future of logistics.

📌 Operations Executive (Hyderabad)
🏢 Bikewo
📍 Hyderabad