About the Role

We’re looking for a seasoned Technical Delivery Manager to own end-to-end delivery of Salesforce projects and programs across a portfolio of clients. You’ll sit at the intersection of technology, people, and commercial outcomes — ensuring projects are delivered on time and on quality, clients are satisfied, and the delivery team is motivated, growing, and performing at its best.

What You’ll Do

Delivery & Execution

- Own projects end-to-end delivery – planning, execution, quality control, and deployment

- Ensure plans are feasible, timelines are realistic, and delivery is aligned to client goals

- Drive Agile/Scrum best practices and Infoglen delivery standards consistently

Client Management

- Be the primary delivery contact — own escalations, expectations, and satisfaction

- Lead Monthly/Quarterly reporting and QBR sessions with key client stakeholders

- Work with Account Managers to monitor project health and protect revenue relationships

Commercial Ownership

- Own revenue delivery on recurring projects — protect what exists, grow where possible

- Identify upsell signals and act on them in collaboration with Account Managers

- Contribute to pre-sales scoping and resource planning for recent opportunities

Team Leadership





- Build and lead cross-functional teams — developers, BAs, QA, and PMs

- Interview, assess, and onboard Salesforce talent — technical and interpersonal fit

- Drive upskilling and cross-skilling roadmaps; play an active role in appraisals and retention

Technical Oversight

- Provide hands-on guidance to unblock teams and resolve delivery challenges

- Evaluate and recommend tools, technologies, and process improvements

- Oversee technical integrations that improve client business operations

What You Bring:

Must Have:

- 7+ years in Salesforce ecosystem; 3–4 years in delivery management or leadership

- Proven track record at a Salesforce SI or ISV partner firm

- Strong Agile/Scrum/Waterfall command across multi-cloud projects

- Commercial awareness – revenue, margins, client retention

- Confident client-facing communicator – QBRs to CXO conversations

- Ability to technically assess Salesforce talent across clouds and roles

Good to Have:

- Multi-cloud exposure – Sales, Service, Marketing, Data Cloud, or Integrations

- Salesforce certifications – Admin, Sales Cloud, Service Cloud, or PM credentials

- Pre-sales or solutioning background

- Experience building delivery frameworks or upskilling programs

📌 Offshore – Technical Delivery Manager – Salesforce (Gurugram)
🏢 Infoglen
📍 Gurugram