Total Exp:7 Years

Description:

- Administer and support Cisco Unified Communications Manager (CUCM), Unity Connection, Cisco Voice Gateways, CUBE, Session Border Controllers (SBC), Cisco Jabber, Presence Services, and Softphone solutions.
- Administer Microsoft Teams Phone System, Direct Routing, Auto Attendants, Call Queues, Dial Plans, Voice Routing Policies, and Enterprise Voice services.
- Provision, configure, and manage user telephony and collaboration services across Cisco and Microsoft Teams environments.
- Manage voicemail, greeting administration, extension mobility, hunt groups, call routing, hotline configurations, and auto attendant services.
- Configure and support Teams Phone, Direct Routing, Teams-certified devices, and hybrid voice environments.
- Manage Teams voice policies, call routing, resource accounts, call queues, and auto attendants.
- Troubleshoot Teams calling, voicemail, PSTN connectivity, and user experience issues.
- Support migration and integration initiatives involving Cisco UC and Microsoft Teams platforms.

Cisco Voice Microsoft Teams

Mandatory Skills: Cisco voice

📌 Network Voice Engineer (India)
🏢 Trigent Software
📍 India