Commercial Techno-Functional Consultant with 6-9 years of experience to support the design and delivery of Generative AI solutions for commercial operations. The role will bridge business needs and technology by identifying use cases, translating requirements into AI-enabled solutions, and supporting implementation across sales, pricing, quoting, contracting, billing, and revenue processes.

Key responsibilities

Identify and assess GenAI use cases across commercial and quote-to-cash processes.

Gather requirements and define user stories, process flows, prompts, and acceptance criteria.

Support solutions using LLMs, copilots, RAG, AI agents, and automation platforms.

Partner with data, technology, risk, legal, and business stakeholders on solution design.

Support data mapping, integrations, testing, model evaluation, and quality monitoring.

Define guardrails for accuracy, security,



privacy, human oversight, and responsible AI.

Coordinate pilots, user training, adoption, and post-deployment enhancements.

Document solution designs, risks, perks, and operational procedures.

Preferred qualifications

6-9 years of experience in techno-functional consulting, business analysis, or commercial systems.

Experience with GenAI, LLM applications, prompt engineering, copilots, or AI workflow automation.

Understanding of CRM, CPQ, ERP, billing, or revenue management platforms.

Familiarity with APIs, data structures, RAG concepts, AI evaluation, and Agile delivery.

Strong stakeholder management, analytical, communication, and documentation skills.

📌 MODULE LEAD - Gen AI (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru