Key Responsibilities

- Design, develop, and enhance applications powering customer communication and engagement platforms.

- Lead multiple software development workstreams and contribute to technical solution design and delivery.

- Build and maintain scalable integrations, APIs, event-driven services, and real-time communication capabilities.

- Develop and optimize cloud-native applications and microservices on GCP/AWS.

- Support data ingestion, transformation, validation, and integration processes across multiple systems.

- Collaborate with Product Management, Marketing, Data Engineering, and Design teams to translate business requirements into technical solutions.

- Drive CI/CD implementation, deployment automation, monitoring, and platform reliability.

- Contribute to front-end enhancements for customer-facing communication portals and message centers.





- Ensure application security, scalability, performance, and code quality standards.

- Work closely with global teams across India, the US, and Malaysia in an agile development environment.

Desired Candidate Profile

Education

- Bachelor's or Master's degree in Computer Science, Information Technology, Information Systems, or related discipline.

Experience

- 5+ years of overall experience, including at least 3 years in software development.

- Solid experience in enterprise application development and cloud-based solutions.

- Experience working on customer engagement, CRM, marketing automation, e-commerce, or customer-facing platforms.

📌 Manager - Software Development (Customer Engagement Platforms) (Gurugram)
🏢 Amway
📍 Gurugram