Role Description The Lead BSA will be responsible for supporting and enhancing applications used by Sales Operations and Operations business. The role will partner closely with business, functional, and technical teams to gather requirements, design solutions, and successfully deliver system changes.

Key Responsibilities Include

- Lead functional activities across the software development lifecycle, including process flows, requirements gathering, functional design, configuration, testing, deployment, and production support.
- Partner with IT and business stakeholders to assess requirements, evaluate solution alternatives, and recommend effective and scalable solutions.
- Coordinate with technical and cross-functional teams to ensure successful implementation of enhancements and changes.
- Support ongoing application operations while adhering to established SLAs/SLOs.

Required Qualifications

- Minimum 7 years of experience with SAP OTC, DTS, and Services/Services to Cash, including requirements gathering, system design, configuration/development, functional testing, go-live, and production support.
- In-depth knowledge of Order to Cash, Demand to Supply, and Services to Cash processes,



including order creation, logistics, and inventory management.
- Strong understanding of third-party warehouse management systems and integrations.
- Understanding of application integration concepts and data flows between SAP and applications such as Vertex and Salesforce.
- Good understanding of Revenue Recognition.
- Experience supporting enterprise applications within defined SLAs/SLOs.
- Experience with SaaS applications such as Salesforce is preferred, but not required.
- Strong analytical and problem-solving skills with the ability to evaluate alternatives and design efficient solutions.
- Strong leadership, stakeholder management, negotiation, and cross-functional coordination skills.
- Solid project management capabilities, including defining scope, establishing timelines, coordinating resources, communicating status, and managing delivery.
- Excellent written and verbal communication skills, including experience presenting to business and IT stakeholders.

Skills SAP, Stakeholder Management, OTC, DTS, and Services/Services to Cash

📌 Lead I - Enterprise Solutions (Bengaluru)
🏢 UST
📍 Bengaluru