KEY ACCOUNT MANAGER Location : Bangalore Department / Unit Reports to Job Summary: : Sales & Business Development : Regional Sales Manager This role will be responsible for driving strategic relationships and revenue growth. Also responsible for business development, client retention, contract negotiation and cross-functional co-ordination with internal teams to deliver excellent service.

Key Responsibilities: Strategic Account Management:

- Identify potential customers and converting them to key accounts in line with Company’s growth strategy.
- Manage and grow sales within the assigned territory covering hospitals, nursing homes, clinics, diagnostic labs, pharmacies, and distributors.
- Serve as the single point of contact for key clients, ensuring business continuity and high customer satisfaction.
- Develop customized solutions and proposals based on account needs, product portfolios, and service expectations.
- Achieve revenue, profitability, and account expansion targets for assigned accounts/region.
- Track client procurement cycles, business expansion plans, and competitor presence to proactively plan account strategies.

Sales

Support & Order Management:
- Conduct regular visits, follow-ups and engage with key decision-makers such as doctors, biomedical engineers, purchase managers, and pharmacists.
- Negotiate long-term contracts, pricing structures, service-level agreements (SLAs), and payment terms with key clients.
- Ensure timely renewals and price revisions in alignment with market trends and internal policies.
- Track competitor activities, pricing strategies, market trends, and provide insights to management • Conduct and co-ordinate product availability, promotional campaigns, demos, training sessions, and product briefings for customers and as required. Partners.
- Support the Sales team with follow-ups, meeting schedules and reporting.
- Comply with regulatory guidelines and company policies during all sales activities.




- Conduct quarterly business reviews (QBRs) with clients and share performance insights.
- Mentor junior sales executives/associates, support onboarding, and share best practices for field success. Documentation & Reporting:
- Maintain sales dashboards, sales forecasts and activity reports using applicable tools or MS tools.
- Report key metrics such as order pipeline, gross margin performance and any potential risk to leadership.

Educational Qualifications

• Bachelor’s degree in Commerce, Science, Pharmacy, Marketing or Business (BBA/B.Com/B.Sc preferred).
- MBA/PGDM is a plus.
- 8 – 10 years of experience in B2B / sales experience, preferably from the medical supply or healthcare industry.
- Proven success in managing large key accounts and high-revenue clients.
- Strong knowledge of institutional B2B selling in healthcare ecosystem.
- Strong network with hospital purchase heads, procurement authorities and healthcare stakeholders.

Skills Required

• Excellent verbal, written communication and presentation skills.
- Local language knowledge will be a plus to aid in handling customers and clients.
- Should be thorough and productive in MS tools and ERP/CRM systems.
- Key account and relationship management.
- Commercial acumen and contract negotiation.
- Strategic thinking and client-centric approach.
- Ability to travel across region as per business needs.
- Leadership & team mentoring capabilities.
- Analytical thinking and problem-solving.

Pay: ₹40,000.00 - ₹50,000.00 per month

Application Question(s)

- How many years of experience do you have in Key Account Management or B2B Sales?
- Do you have experience managing key accounts in the healthcare, medical supplies, medical devices, diagnostics, or pharmaceutical industry?
- What is the approximate annual revenue/business portfolio you currently manage?
- Are you proficient in using CRM/ERP systems and Microsoft Excel for sales reporting and forecasting?

Location:
- Basavanagudi, Bengaluru, Karnataka (Required)

Work Location: In person

📌 Key Account Manager (Basavanagudi)
🏢 InfoWryt Solutions
📍 Basavanagudi