Job Title: Key Account Manager

Experience: 5-7 Years

Location: Sector -16, Noida, WTT Building

Job Type: Full-Time

Role Overview

GreenHonchos is looking for a proactive and result-oriented Key Account Manager (KAM) to manage key brand partnerships, strengthen client relationships, and drive account growth. The ideal candidate should have a strong understanding of e-commerce and D2C business operations, excellent stakeholder management skills, and the ability to coordinate with cross-functional teams to ensure seamless execution and client satisfaction.

Key Responsibilities

- Manage day-to-day relationships with assigned brand accounts and serve as the primary point of contact for clients.
- Understand client business requirements, expectations, and objectives to ensure effective account management.
- Build strong, long-term relationships with brand partners and ensure high levels of client satisfaction.
- Coordinate with internal teams, including Performance Marketing, Social Media, Creative, Technology, SEO,and Retention, for smooth execution of client deliverables.
- Monitor account performance, revenue, sales, campaign results, and other key business metrics.
- Prepare and present regular business reviews, performance reports, and account updates to clients.
- Identify opportunities for account growth, upselling, cross-selling, and improved business performance.
- Ensure timely execution of campaigns, marketing activities, and client commitments.
- Proactively address client concerns, resolve escalations,



and ensure effective communication between client and internal teams.
-  Develop account plans and strategies to improve client retention, engagement, and overall account profitability.
-  Track project timelines, deliverables, and team performance to ensure alignment with client expectations.

Key Requirements

- Minimum 5 years of experience in Key Account Management, Client Servicing, E-commerce, or D2C account management.
- Graduate/Postgraduate from NIFT or a similar reputed institute in Fashion, Retail, or Business Management preferred.
- Strong understanding of e-commerce operations, D2C business models, and digital marketing.
- Knowledge of platforms such as Shopify, GA4, Looker Studio, and other business analytics tools.
- Solid client relationship management, negotiation, and stakeholder management skills.
- Ability to analyze business performance reports and translate insights into actionable strategies.
- Excellent communication, presentation, problem-solving, and coordination skills.
- Ability to manage multiple client accounts and work effectively with cross-functional teams.

Preferred Profile

- Prior experience handling multiple D2C or e-commerce brand accounts.
- Experience working with fashion, beauty, lifestyle, or premium consumer brands.
- Background in an e-commerce agency, digital marketing agency, or brand-side account management.
- Proven track record of managing client relationships, account growth, and business performance.

📌 Key Account Manager (Noida)
🏢 GreenHonchos
📍 Noida