Job Title: Technical Support Engineer

Experience: 0–3 Years

Job Type: Full-Time

Department: IT / Technical Support

Education: Any Degree / Diploma in IT, Computer Science, or related field

Job Summary

We are looking for a motivated and technically skilled Technical Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth IT operations. Freshers with good technical knowledge and communication skills are encouraged to apply.

Roles & Responsibilities

- Provide technical support for desktop computers, laptops, printers, and other IT devices.
- Troubleshoot hardware, software, and operating system-related issues.
- Install, configure, and maintain Windows operating systems and applications.
- Diagnose and resolve basic network connectivity issues.
- Troubleshoot LAN, Wi-Fi, IP address, DNS, and DHCP-related problems.
- Provide support for Microsoft Office and email-related issues.
- Assist with system installation, configuration, and maintenance.
- Create and update support tickets and maintain documentation.
- Escalate complex technical issues to the appropriate team.




- Provide timely technical assistance to end users.

Required Skills

- Basic knowledge of computer hardware and troubleshooting.
- Good understanding of Windows 10/11 operating systems.
- Basic knowledge of networking concepts (LAN, WAN, TCP/IP).
- Knowledge of IP addressing, DNS, and DHCP.
- Basic understanding of printers and peripheral devices.
- Good problem-solving and analytical skills.
- Willingness to learn new technologies.

Preferred Skills

- Knowledge of Active Directory.
- Basic knowledge of Windows Server.
- Familiarity with remote support tools.
- Knowledge of IT ticketing systems..

Eligibility

- 0–3 years of experience in Technical Support / IT Support / Desktop Support.
- Freshers with relevant technical knowledge can apply.
- Candidates with a Diploma or Degree in IT or Computer Science are preferred.

Pay: ₹18,000.00 - ₹30,000.00 per month

Advantages

- Health insurance
- Provident Fund

Work Location: In person

📌 IT Technical Support Engineer (Chennai)
🏢 VR INFOMATIC
📍 Chennai