- Provide first-level and second-level technical support to end users.

- Troubleshoot desktop, laptop, printer, and other hardware-related issues.

- Install, configure, and maintain Windows operating systems and software applications.

- Troubleshoot network connectivity, LAN, Wi-Fi, and VPN issues.

- Manage user accounts, email configuration, and access permissions.

- Provide support for Microsoft Office and Microsoft 365 applications.

- Perform hardware and software installations, upgrades, and maintenance.

- Monitor IT systems and ensure smooth day-to-day operations.

- Maintain IT asset inventory and documentation.

- Coordinate with vendors for hardware repairs and technical issues.

- Ensure timely resolution of IT support tickets and user requests.

- 2–3 years of experience in IT Support / Desktop Support / Technical Support.





- Valuable knowledge of Windows 10/11 operating systems.

- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, LAN, Wi-Fi).

- Hands-on experience in desktop and laptop troubleshooting.

- Knowledge of Microsoft Office and Outlook configuration.

- Familiarity with Active Directory and user account management.

- Basic knowledge of hardware, printers, and peripherals.

- Good communication and problem-solving skills.

- Ability to work independently and as part of a team.

Pay: ₹9,000.00 - ₹20,000.00 per month

Benefits

- Cell phone reimbursement

- Internet reimbursement

Work Location: In person

📌 IT Support Engineer (Coimbatore)
🏢 Thavamtechnologies
📍 Coimbatore