Job Overview

We are looking for IT Support Engineers to provide day-to-day technical support across our city office and three plant locations.

The candidate will be responsible for handling IT-related issues, supporting computer hardware and network infrastructure, troubleshooting connectivity problems and ensuring the smooth functioning of IT systems across all assigned locations.

Key Responsibilities

- Provide day-to-day IT support to employees across the city office and three plant locations.
- Install, configure and maintain desktops, laptops, printers and other IT equipment.
- Troubleshoot hardware, software and network connectivity issues.
- Provide technical assistance to employees and resolve IT support requests.
- Support LAN, Wi-Fi and basic network infrastructure.
- Assist with server, network device and peripheral maintenance.
- Manage user accounts, system access and basic IT configurations.
- Provide support for Microsoft Office applications and Office 365.
- Monitor IT equipment and ensure systems are functioning properly.
- Coordinate with senior IT infrastructure teams for complex technical issues.
- Maintain IT asset records, support logs and technical documentation.




- Travel between office and plant locations when required for IT support.

Required Qualifications
- Diploma or B.Tech in Computer Science, Information Technology, Electronics or a related technical discipline.

Required Experience & Skills
- Minimum 2 years of experience in IT support or technical support.
- Practical knowledge of computer hardware and troubleshooting.
- Basic understanding of networking, LAN, Wi-Fi and connectivity issues.
- Experience with desktop and laptop installation and maintenance.
- Familiarity with Windows operating systems and Microsoft Office 365.
- Ability to diagnose and resolve common IT-related issues.
- Positive communication and problem-solving skills.
- Willingness to provide IT support across multiple office and plant locations.

Preferred Candidate Profile Candidates should have a hands-on approach to troubleshooting, good technical fundamentals and the ability to provide timely IT support to employees across different locations.

Pay: ₹9,500.00 - ₹34,000.00 per month

Work Location: In person

📌 IT Support Engineer (Pune)
🏢 The closing Gap
📍 Pune