Experience: 10+ Years

Key Skills: • IT Governance & Compliance • Budgeting & Asset Management• IT Infrastructure Management • IT Operations & Service Delivery • Network & Server Administration• Cloud Technologies (Microsoft 365, Azure, AWS)• Cybersecurity & Risk Management• ITSM & ITIL Practices• Incident & Change Management • Active Directory & Identity Management• Vendor & Stakeholder Management

Positive to have Process Oriented Certified in Microsoft Security (SC-300 / SC-200)ISO 27001 Lead Implementer

Skills &

Responsibilities: • Manage and maintain IT infrastructure, including servers, networks, firewalls, and cloud services.

• Ensure high system availability, data security, and business continuity through effective backup and disaster recovery practices.

• Oversee helpdesk operations and ensure timely resolution of user issues within agreed SLAs.

• Administer Microsoft 365 / email systems, user access controls, Active Directory,



and endpoint security.

• Monitor network performance, internet connectivity, VPNs, and security configurations.

• Manage IT assets, software licenses, and ensure compliance with organizational policies.

• Coordinate with external vendors, service providers, and ISPs for support and procurement.

• Develop and implement IT policies, SOPs, and security standards.

• Support business applications (ERP/CRM/Service tools) and recommend technology improvements.

• Maintain documentation of IT systems, configurations, and processes.

• Ensure periodic audits, patch management, and cybersecurity best practices are followed.

QualificationBachelor’s degree in information technology, Computer Science, or related field.CertificationITIL, Microsoft, Cisco, or equivalent.

📌 IT Manager (Thane)
🏢 ERP Consultants
📍 Thane