International Travel Voice Process – Customer Support Executive

Company: Outpace Consulting

Job Location: Gurgaon, Haryana

Job Type: Full-Time

Salary: Up to ₹4.00 LPA

Experience Required: Minimum 1 Year in International BPO

Qualification: Graduate / Undergraduate

Shift: 24×7 Rotational Shifts

Transportation: Both-Side Cab Facility

We are hiring experienced candidates for the International Travel Voice Process for our client in Gurgaon. Candidates should have excellent English communication skills and prior experience in an International BPO environment.

The selected candidates will be responsible for handling international travel-related customer queries, assisting customers with bookings, itinerary details, cancellations, and booking modifications while ensuring high-quality customer service.

Roles and Responsibilities

- Handle inbound international customer calls related to travel services.
- Assist customers with flight bookings, reservations, and itinerary details.
- Manage booking modifications, cancellations, and related customer requests.
- Provide accurate information and timely resolutions to customer queries.
- Maintain proper customer records and update information in the system.
- Ensure customer satisfaction through professional and effective communication.
- Follow company policies, quality standards, and service guidelines.

Required Skills and Qualifications




- Minimum 1 year of experience in an International BPO.
- Excellent English communication skills.
- Strong verbal and written communication abilities.
- Good customer-handling and problem-solving skills.
- Ability to work in a fast-paced customer service environment.
- Willingness to work in 24×7 rotational shifts.
- Graduate or undergraduate candidates can apply.

Salary and Perks
- Salary up to ₹4.00 LPA, depending on experience and interview performance.
- Both-side cab facility.
- Opportunity to work in an international customer support process.
- Professional growth and career development opportunities.

Walk-In Interview Details

Company: Outpace Consulting

Address: C-29, Sector 2, Noida

Nearest Metro Station: Noida Sector 15 Metro Station, Gate No. 3

Landmark: Near Hotel Nirulas

Interview Timing: 10:30 AM to 1:00 PM

Documents Required:

- Updated Resume
- Aadhaar Card

How to Apply Interested candidates with at least 1 year of International BPO experience can attend the walk-in interview during the specified timings or share their updated resumes for further consideration.

Note: Candidates with relevant International BPO experience and excellent English communication skills are preferred.

Pay: ₹380,000.00 - ₹400,000.00 per year

Benefits

- Commuter assistance

Work Location: In person

📌 INTERNATIONAL VOICE SUPPORT (Gurugram)
🏢 Outpace consulting service
📍 Gurugram