Role Description This full-time Information Technology Engineer role is an on-site position based in Gurugram. The IT Engineer is responsible for maintaining, monitoring, and supporting the organization’s IT infrastructure, including servers, networks, end-user systems, and business applications. Day-to-day tasks include diagnosing and resolving hardware and software issues, performing system upgrades and patches, and ensuring data security and backup procedures are followed.

The role involves collaborating with cross-functional teams to understand technical requirements, implementing solutions, and documenting configurations and processes. The IT Engineer also supports users with technical assistance, participates in IT projects and rollouts, and helps optimize performance and reliability of IT systems in line with organizational standards.

Qualifications

- Candidates should possess solid knowledge of Microsoft Entra ID & Intune.
- Candidates should possess strong knowledge of IT infrastructure, including servers, networking, operating systems, and end-user device management.




- Candidates should possess skills in system administration, troubleshooting, diagnostics, and incident resolution within enterprise environments.
- Candidates should possess familiarity with security best practices, data protection, backup and recovery procedures, and access control management.
- Candidates should possess experience with IT documentation, process standardization, and use of ticketing or helpdesk systems.
- Candidates should possess effective communication skills, the ability to collaborate with technical and non-technical stakeholders, and a customer-focused mindset.
- Relevant academic qualification (such as a degree or diploma in Information Technology, Computer Science, or a related field) and industry certifications (such as CompTIA, Microsoft, Cisco) are beneficial.
- Candidates should possess the ability to work on-site in Gurugram, manage multiple priorities, and adapt to evolving technologies and business needs.

📌 Information Technology Engineer (Gurugram)
🏢 Hash Metrics Private
📍 Gurugram