JD – Implementation Analyst (Freshers Only)

Experience: 0-2 years

Location: Bangalore

Work Mode: In office (Office and Client Locations)

This role requires 80% travel

Notice Period: Immediate joiners preferred.

Job Summary

We are looking for a motivated Implementation Analyst to support end-to-end software implementation. The role involves understanding client requirements, configuring software, validating data, testing workflows, and providing user training. Candidates should have good communication skills, technical aptitude, and a willingness to work directly with clients.

Must-Have Skills

- Communication: Good verbal and written communication with client-handling skills.
- Requirement Gathering: Ability to understand business workflows and document client requirements.
- Technical Aptitude: Ability to learn software applications and perform basic configurations.
- Analytical Skills: Problem-solving ability and understanding of business processes.
- Ownership: Ability to manage assigned tasks and meet timelines.
- On-Site Readiness: Willingness to travel to client locations for implementation.

Good to Have

- Basic knowledge of ERP, HRMS, CRM, or SaaS applications.
- Familiarity with MS Excel or Google Sheets.
- Basic understanding of SQL, databases, APIs, or software testing.
- Knowledge of Jira, ClickUp, or other project management tools.

Key Responsibilities

- Business Requirement Gathering: Interact with client representatives to understand business objectives, existing workflows, pain points, and requirements.
- Business Analysis & Process Mapping: Analyse existing business processes, map proposed workflows, identify gaps, and translate business needs into software requirements.




- Requirement Documentation: Prepare and maintain requirement notes, process flows, configuration details, user stories, use cases, and acceptance criteria.
- End-to-End Implementation: Support software implementation activities from requirement gathering and configuration to testing, user training, and final handover.
- Software Configuration: Configure software modules, workflows, user roles, permissions, and settings based on approved client requirements.
- Data Preparation & Migration: Coordinate data collection, organise and map client data, support data migration, and validate data accuracy after upload.
- Testing & UAT: Execute test scenarios, validate configured features, support user acceptance testing, record defects, and coordinate fixes with technical teams.
- On-Site Implementation: Visit client locations to perform implementation activities, coordinate with users, address implementation queries, and track pending tasks.
- User Training & Handover: Conduct product demonstrations and user training, prepare guidance materials, and ensure users understand the implemented workflows.
- Change & Issue Management: Track change requests, maintain issue logs, and coordinate with development, QA, product, and support teams for resolution.
- Project Tracking & Documentation: Maintain implementation plans, checklists, meeting notes, status reports, and track project timelines and deliverables.
- Post-Implementation Support: Follow up on implementation-related issues, assist users during the initial adoption period, and coordinate the final handover to the support team.

Qualification

- Bachelor of Engineering (B.E.) and Master of Business Administration (MBA)

📌 Implementation Analyst (Bengaluru)
🏢 D Square Consulting Services
📍 Bengaluru