Role Overview:
We are looking for an experienced HR professional to manage and lead end-to-end HR Operations, ensuring seamless execution of employee lifecycle processes, payroll management, statutory compliance, HR administration, employee data management and operational governance.
The incumbent will oversee HR service delivery, streamline operational processes, maintain compliance with applicable labour laws, manage HR systems and MIS, and lead the HR Operations team to ensure process efficiency, accuracy and timely delivery.
Key Responsibilities
1. End-to-End HR Operations
- Manage and oversee day-to-day HR operational activities and employee lifecycle processes.
- Ensure seamless execution of employee onboarding documentation, joining formalities, employee confirmations, transfers and separations.
- Maintain accurate employee records, personnel files, documentation and HR databases.
- Establish and monitor operational processes to ensure timely and accurate HR service delivery.
2. Payroll Management & Administration
- Oversee monthly payroll processing, ensuring accuracy and timely salary disbursement.
- Manage payroll inputs, attendance records, leave adjustments, salary revisions, deductions, reimbursements and payroll reconciliation.
- Coordinate with payroll teams and external vendors for payroll processing and related activities.
- Manage full and final settlements, exit clearances, final payments and employee separation documentation.
- Ensure proper reconciliation of payroll records and resolution of payroll-related discrepancies.
3. Statutory Compliance & Labour Law Management
- Ensure adherence to applicable statutory requirements and labour laws.
- Oversee PF, ESIC, Professional Tax, TDS, gratuity, bonus and other applicable statutory compliances.
- Ensure timely statutory filings, documentation, registrations and maintenance of compliance records.
- Monitor changes in labour regulations and ensure necessary implementation across HR operations.
- Coordinate statutory inspections, audits and compliance-related requirements.
4. Attendance, Leave & Workforce Administration
- Oversee attendance management, leave administration, shift records and overtime calculations.
- Ensure accurate attendance inputs and timely reconciliation with payroll.
- Manage employee attendance-related queries and discrepancies.
- Establish effective tracking mechanisms for workforce administration, particularly for shift-based and multi-location operations.
5. HRIS, HRMS & Employee Data Management
- Manage HRMS/HRIS platforms and ensure accuracy and integrity of employee information.
- Oversee employee data updates, system maintenance, documentation and reporting.
- Drive process automation and digitisation of HR operational activities.
- Ensure effective utilisation of HR technology to improve operational efficiency.
6. HR MIS, Reporting & Analytics
- Prepare and maintain periodic HR MIS, dashboards and operational reports.
- Track headcount, employee movements, attrition, attendance, payroll and other HR operational metrics.
- Generate reports for management reviews and operational decision-making.
- Ensure data accuracy, timely reporting and effective documentation.
7. Employee Query & Grievance Management
- Oversee employee queries related to payroll, attendance, leave, benefits, documentation and HR policies.
- Ensure timely resolution of employee concerns within defined service timelines.
- Establish effective query management and escalation mechanisms.
- Maintain employee service standards and operational turnaround times.
8. HR Process Management & Governance
- Develop, implement and standardise HR operational policies, SOPs and workflows.
- Identify process gaps and implement corrective measures to improve efficiency.
- Establish operational controls and monitor adherence to defined SLAs and timelines.
- Drive continuous process improvement and operational excellence.
9. Audit & Risk Management
- Coordinate internal and external HR audits.
- Maintain statutory records, employee documentation and compliance registers.
- Identify operational and compliance risks and implement corrective action plans.
- Ensure audit readiness and adherence to internal governance standards.
10. Team & Stakeholder Management
- Lead and manage the HR Operations team, ensuring effective task allocation and delivery.
- Monitor team performance, operational SLAs and process accuracy.
- Coordinate with Finance, Payroll, Administration and other internal stakeholders.
- Drive accountability, operational discipline and continuous improvement within the team.
Required Skills & Competencies
- Strong expertise in end-to-end HR Operations and employee lifecycle management.
- Hands-on experience in payroll processing, payroll administration and full & final settlements.
- Good understanding of Indian labour laws and statutory compliance, including PF, ESIC, PT, gratuity and bonus.
- Experience managing attendance, leave administration and shift-based workforce operations.
- Working knowledge of HRMS/HRIS platforms such as SAP HR, Darwinbox, greytHR, Workday or similar systems.
- Strong understanding of HR MIS, dashboards, reporting and data management.
- Experience developing HR SOPs, process documentation and operational workflows.
- Solid team management, stakeholder management and employee query resolution skills.
- Positive analytical, problem-solving and process improvement capabilities.
- Strong knowledge of HR audit, compliance documentation and operational governance.
Preferred Industry Exposure
- Food & Beverage
- Hospitality
- Quick Service Restaurants (QSR)
- Retail
- FMCG
- Multi-location / Workforce-intensive organizations
Ideal Candidate Profile:
- Relevant experience in core HR Operations and operational management.
- Prior experience leading or managing an HR Operations team.
- Proefficient with Hindi.
- Robust hands-on exposure to payroll, statutory compliance and employee lifecycle processes.
- Ability to independently manage HR operational deliverables and drive process efficiency.
Kindly review the above details and share your confirmation of interest along with your updated resume. apply here :
[email protected]
Looking forward to hearing from you.
📌 Human Resource Operations Manager (Bengaluru)
🏢 Careernet
📍 Bengaluru