Key Responsibilities

1.

Interview

Scheduling &

- Coordination:
- Manage the end-to-end scheduling and coordination of interviews across multiple regions, time zones, and business functions.
- Coordinate interviews between candidates, interviewers, recruiters, and hiring managers while ensuring all stakeholders have the required information.
- Schedule, reschedule, and cancel interviews in a timely manner, adhering to defined Service Level Agreements (SLAs) and turnaround times.
- Validate candidate and interviewer availability, time zones, interview duration, and other scheduling requirements before confirming interviews.
- Manage complex scheduling scenarios involving multiple interviewers, panel interviews, sequential interviews, and changes to interview plans.
- Send accurate and timely interview confirmations, calendar invitations, and related communications.
- Monitor interview schedules and proactively follow up on outstanding confirmations or missing information.
- Ensure interview-related data is accurately maintained in the applicable recruiting and scheduling systems.
- Candidate &
- Stakeholder Experience:
- Serve as a key point of contact for candidates and internal stakeholders throughout the interview scheduling process.
- Provide timely, professional, and clear communication to candidates, recruiters, hiring managers, and interviewers.
- Handle scheduling challenges and escalations with a solutions-oriented approach.
- Maintain a high level of confidentiality when handling candidate and employee information.
- Deliver a consistent and positive candidate experience throughout the scheduling process.
- Queue &
- Operational Management:




- Monitor scheduling queues and prioritize requests based on business requirements, interview timelines, and agreed SLAs.
- Manage high-volume scheduling requests while maintaining accuracy and attention to detail.
- Track pending actions and proactively follow up to ensure requests are completed within the required turnaround time.
- Support regional and cross-functional teams during periods of increased hiring activity or business-critical hiring initiatives.
- Provide backup support across regions and teams as required.
- Reporting &
- Continuous Improvement
- Maintain accurate records and contribute to scheduling metrics and operational reporting.
- Monitor key performance indicators such as scheduling turnaround time, reschedule volumes, cancellations, and SLA adherence.
- Identify recurring scheduling challenges and recommend process improvements.
- Participate in system testing, process enhancements, and implementation of new recruiting technologies and workflows.
- Support the development and maintenance of process documentation, playbooks, and standard operating procedures.

Required Qualifications &

- Skills:
- Bachelor's degree or equivalent experience.
- Fresher or less than 1.5 years of experience in interview scheduling, recruiting coordination, Talent Acquisition Operations, HR Operations,



customer service, or a related field.
- Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills.
- Strong attention to detail and a high degree of accuracy.
- Ability to work effectively with stakeholders across different geographies and time zones.
- Strong problem-solving and decision-making skills.
- Ability to work independently while also collaborating effectively within a team workplace.
- Proficiency in Microsoft Outlook, Excel, Teams, and other productivity tools.
- Ability to quickly learn and navigate applicant tracking systems, recruiting platforms, scheduling tools, and other HR technologies.

Preferred Qualifications

- Experience working in a global Talent Acquisition or HR Operations environment.
- Experience with Applicant Tracking Systems (ATS), particularly Oracle Recruiting Cloud (ORC) or similar recruiting platforms.
- Experience managing high-volume interview scheduling across multiple regions.
- Familiarity with SLA-driven operations and queue management.
- Experience supporting process transitions, system implementations, UAT, or workflow improvements.
- Experience working with reporting and data-analysis tools.

Desired Skills

- *xperience with high volume Oracle HR data entry in a fast paced environment.

- *xperience with Excel and MS Word.

- *trong communication skills.

- *eam player and desire to learn in a fast-paced organization.

- *trong written and verbal communication skills.

- *bility to work independently.

📌 HR Administrator (Bengaluru)
🏢 Trigent Software
📍 Bengaluru