- Guest Greeting &
- Seating:

Welcome guests warmly upon arrival, escort them to assigned tables or waiting areas, and hand out menus.

- Reservation &

- Waitlist Management:

Answer incoming phone calls, log and manage table reservations (via phone, online, or walk-ins), and provide accurate wait-time estimates during peak hours.

- Floor Coordination: Balance the seating rotation evenly among servers to prevent staff from becoming overwhelmed while tracking table turnover status with the kitchen and floor team.

- Customer Service &

- Recovery:

Handle basic guest inquiries, accommodate special requests (such as high chairs or dietary needs), and assist with minor complaints or escalate them gracefully.

- Maintenance &

- Support:

Keep the reception and entrance area clean, organized, and welcoming, and assist with side work or answering to-go order calls as needed.





- Organization &

- Multitasking:

Ability to track multiple tables, walk-ins, and reservation systems simultaneously under pressure.

- Calm Demeanor: Patience and professionalism during busy rushes or when managing waiting crowds.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages

- Flexible schedule

- Food provided

- Health insurance

- Leave encashment

- Provident Fund

Ability to commute/relocate

- Saligao, Goa 403511: Reliably commute or planning to relocate before starting work (Preferred)

Education

- Diploma (Preferred)

Experience

- total work: 3 years (Preferred)

Work Location: In person

📌 Hostess (Saligao)
🏢 Second House Hospitality
📍 Saligao