Position Title: Executive Household & Lifestyle Manager
Location: Chembur, Mumbai (On-site)
Employment Type: Full-time (Permanent)
Work Schedule: 6 days a week; flexibility required during family visits, social hosting, and travel periods
Industry: Private Household / High-Net-Worth (HNW) Estate & Lifestyle Management
Position Overview An affluent family based in Chembur, Mumbai, is seeking an experienced, articulate, and poised Executive Household & Lifestyle Manager. In this role, you will hold end-to-end accountability for maintaining a luxury residence to 5-star hospitality standards and overseeing the personal schedules, logistics, and lifestyle requirements of a four-member family (husband, wife, and two adult children who study abroad and visit frequently) and Close family who visit.
The ideal candidate brings high-end hospitality or aviation service discipline, flawless attention to detail, proactive problem-solving abilities, and an instinctive commitment to privacy and discretion.
Key Roles & Responsibilities1. Household Operations & Quality Assurance
- Maintain daily residence standards matching a luxury boutique hotel across cleanliness, aroma, floral arrangements, linen care, and ambient presentation.
- Conduct twice-daily property inspections to proactively spot repairs, maintenance needs, or aesthetic flaws before the family notices them.
- Oversee the operation, maintenance, and servicing of home automation systems, audio-visual setups, HVAC units, water purification plants, and high-end kitchen appliances.
- Coordinate with society management, facility administrators, and specialized contractors for deep cleaning, pest control, civil repairs, and Annual Maintenance Contracts (AMCs).
1. Domestic Staff Leadership & Supervision
- Direct, train, and manage the daily rosters of full-time and part-time household staff (private chef, cooks, housekeepers, drivers, gardeners, and security guards).
- Establish standard operating procedures (SOPs) for grooming, service etiquette, table service, hygiene, and room preparation.
- Handle domestic staff performance, punctuality, leave planning, background verifications, and recruitment of replacement personnel when needed.
- Manage conflict resolution and maintain a dignified, respectful, and productive household work environment.
1. Family Calendar & Schedule Coordination
- Manage master personal calendars for the husband and wife, tracking medical appointments, salon visits, social engagements, club bookings, and fitness sessions.
- Liaise with the principals' corporate executive assistants to harmonize personal commitments with business travel and board schedules.
- Coordinate family vehicle movements, driver schedules, fuel logs, and routine maintenance for the luxury vehicle fleet.
1. International Student Support & Transit Logistics (For the 2 Children)
- Prepare the residence prior to the children’s return from abroad (deep cleaning rooms, restocking favourite pantry items, toiletries, and wardrobe replenishment).
- Arrange seamless VIP airport transfers, quick-track customs assistance, baggage handling, and transit escorts.
- Assist with luggage unpacking, dry cleaning, bespoke tailoring, and seasonal wardrobe packing for international departures.
- Handle international courier shipments, academic document dispatches, currency exchange arrangements, and overseas parcel deliveries.
1. Culinary, Pantry & Wardrobe Management
- Collaborate daily with the private chef to design bespoke weekly menus accounting for dietary preferences, seasonal produce, and health goals.
- Procure gourmet ingredients, imported pantry items, organic produce, and daily household provisions from verified premium vendors.
- Maintain digital inventories of pantry essentials, bar supplies, luxury chinaware, silverware, crystal glassware, and table linens.
- Supervise the care, inventory, and steam-pressing of designer wear, formal garments, delicate fabrics, and luxury accessories.
1. Social Entertaining, Event Coordination & Concierge
- Plan and execute private dinners, festival gatherings, cocktail parties, and family celebrations from concept to completion.
- Source, vet, and manage luxury caterers, florists, sommeliers, bartenders, valets, and musical performers.
- Set formal table layouts and oversee discreet, white-glove food and beverage service during family events.
- Secure hard-to-get reservations at premier fine-dining restaurants, private member clubs, golf courses, and cultural performances in Mumbai and abroad.
1. Vendor Management, Procurement & Budgeting
- Vet, negotiate rates, and supervise external vendors, interior decorators, art conservators, and specialized craftsmen.
- Maintain transparent accounting for household petty cash, verifying invoices, utility payments, and contractor bills.
- Present a monthly consolidated expenditure report to the family principals with full receipts and documentation.
1. Security,
Discretion & Emergency Readiness
- Enforce household security protocols, monitor visitor registries, and ensure residential access remains strictly guarded.
- Maintain complete confidentiality regarding family business, personal lifestyle, VIP guests, and financial matters (formal Non-Disclosure Agreement mandatory).
- Establish and maintain emergency response procedures, including immediate contacts for premier private hospitals, on-call physicians, ambulance services, fire safety equipment, and first-aid kits.
Candidate Qualifications & Ideal Background
- Education: Bachelor’s Degree or Diploma in Hotel Management, Hospitality Administration, Aviation/Cabin Crew Training, or a related discipline.
- Professional Experience:
- 4–8+ years of experience in high-touch, service-driven environments:
- Senior Cabin Crew, In-flight Service Manager, or Flight Purser with international premier airlines (First/Business Class experience preferred); OR
- Front Office Executive, Guest Relations Manager, Executive Butler, or Concierge Lead at a 5-star luxury hotel brand (e.g., The Taj, The Oberoi, Four Seasons, The St. Regis, Marriott Luxury Collection); OR
- Household/Estate Manager for an ultra-high-net-worth (UHNW) family, prominent corporate leader, or diplomatic residence.
- Language Skills: Fluent and articulate in English and Hindi (verbal and written); knowledge of Marathi is a valuable advantage.
- Technical Savvy: Proficient in smartphone scheduling tools (Google Calendar, Apple Reminders), messaging platforms, digital expense tracking/Excel, and smart home control applications.
- Personal Attributes: Polished personal grooming, emotionally intelligent, proactive, unflappable under pressure, and possessing refined etiquette.
Compensation & Benefits
- Salary: Highly competitive remuneration commensurate with experience and luxury service credentials (industry-leading package for the right candidate).
- Incentives: Annual performance bonus, festival bonuses, and medical insurance coverage.
- Perks: On-duty meals, local travel reimbursement for household errands, and company mobile allowance.
Application Instructions Interested candidates should submit their updated resume along with a professional photograph and a brief cover note highlighting relevant hospitality, aviation, or estate management experience to [
[email protected]].
Shortlisted applicants will undergo personal interviews, professional reference checks, and mandatory background verification prior to onboarding.
Pay: ₹14,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Home Manager (Chembur)
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