Company Description Routex Management Private Limited is a comprehensive travel solutions provider offering end-to-end services for business trips, family vacations, and international travel. The company delivers a wide range of services, including flight and train bookings, hotel accommodations, visa assistance, holiday packages, travel insurance, and international SIM cards. Routex also specializes in tailored travel experiences for corporate MICE, FIT, and GIT travelers, ensuring personalized itineraries for individuals, groups, and organizations.

With expert travel consultants, global destination knowledge, and a focus on convenience and affordability, Routex aims to be a trusted one-stop partner for seamless and memorable journeys. The company’s mission is to connect people with the world through reliable, customized travel services and attentive customer care.

Role Description This is a full-time, on-site Holiday role based in Nagpur. The Holiday professional will assist customers in planning and booking domestic and international holiday packages, including flights, hotels, local transport, and curated itineraries. Day-to-day responsibilities include understanding client requirements, suggesting suitable travel options, preparing and sharing customized package proposals, and coordinating with service providers to ensure smooth execution of trips.

The role involves handling inquiries through phone, email, and in-person interactions, providing timely updates on bookings,



and resolving any travel-related issues or changes. The individual will also support the promotion of holiday packages, maintain accurate records of bookings, and contribute to improving customer experience and satisfaction.

Qualifications

- Strong customer service and communication skills, with the ability to clearly explain travel options and handle client queries professionally.
- Experience or interest in holiday planning, itinerary creation, and coordination of travel components such as flights, hotels, and local activities.
- Basic knowledge of travel industry practices, including domestic and international booking processes, visa requirements, and travel insurance concepts.
- Proficiency with common office and booking tools (e.g., email, spreadsheets, reservation platforms) and the ability to learn new travel software quickly.
- Organizational and time-management skills to handle multiple bookings, follow up with clients, and meet deadlines effectively.
- Problem-solving attitude with attention to detail, particularly in reviewing itineraries, costs, and travel documents.
- Ability to work in office in Nagpur, collaborate with team members, and maintain a skilled, inclusive, and respectful work environment.
- Relevant education in tourism, hospitality, business, or a related field is preferred; prior experience in a travel agency or holiday planning role is an advantage.

📌 Holiday (Nagpur)
🏢 Routex Management private
📍 Nagpur