12 Nov
|
HRorion
|
Kashipur
A leading legacy restaurant chain with an established presence in the hospitality and food service industry is looking for an experienced F&B; Manager / Restaurant Manager to oversee its restaurant operations in Kashipur, Uttarakhand.
This is a combined leadership role requiring hands-on experience in restaurant management, food and beverage operations, service delivery, team management and business performance.
The selected candidate will be responsible for managing the complete day-to-day functioning of the restaurant, maintaining food and service standards, leading the team, controlling operational costs and ensuring a consistent customer experience.
Requirements
KEY RESPONSIBILITIES
- Restaurant Operations
- Oversee the complete day-to-day functioning of the restaurant.
- Ensure smooth coordination between the kitchen, service team, billing counter and other operational departments.
- Monitor daily operations, opening and closing procedures, shift management and service readiness.
- Ensure operational discipline and adherence to established procedures.
- Identify operational gaps and implement corrective measures.
2. Food & Beverage Management
- Supervise all food and beverage service operations.
- Ensure consistency in food quality, presentation, portion control and service standards in coordination with the kitchen team.
- Monitor menu execution, food availability and service efficiency.
- Coordinate with the kitchen team to manage preparation, food dispatch and service timelines.
- Ensure compliance with food safety, hygiene and sanitation standards.
3. Team Management & Staff Supervision
- Lead,
supervise and manage the restaurant's operational team.
- Allocate duties, prepare staff schedules and ensure adequate manpower across shifts.
- Train employees on service standards, guest handling and operational procedures.
- Monitor staff performance, discipline, grooming and productivity.
- Build a service-oriented and accountable team.
4. Customer Experience & Service Quality
- Maintain high standards of customer service and guest satisfaction.
- Handle customer complaints, feedback and service-related issues.
- Ensure prompt resolution of guest concerns.
- Monitor service quality and identify opportunities to improve the overall dining experience.
5. Inventory, Procurement & Cost Control
- Monitor food and beverage inventory, stock movement and consumption.
- Coordinate with the purchase team and vendors for timely procurement.
- Minimise wastage, pilferage and unnecessary operational expenditure.
- Monitor food costs, beverage costs and other controllable expenses.
- Ensure proper stock records and inventory management.
6. Revenue & Business Performance
- Monitor daily restaurant sales and operational performance.
- Work towards achieving revenue and profitability targets.
- Identify opportunities to improve sales,
customer retention and average transaction value.
- Monitor peak-hour operations and ensure efficient utilisation of manpower and resources.
- Submit regular operational and sales performance reports to management.
7. Hygiene, Safety & Compliance
- Ensure cleanliness and hygiene across the restaurant, kitchen, storage and service areas.
- Maintain food safety and sanitation standards.
- Ensure compliance with applicable statutory requirements and operational regulations.
- Conduct regular checks to maintain safety and service standards.
CANDIDATE PROFILE
- Relevant experience in restaurant management, F&B; operations or hospitality operations.
- Demonstrated ability to manage the complete functioning of a restaurant.
- Robust understanding of food and beverage service, kitchen coordination and restaurant operations.
- Experience in team leadership, staff supervision and operational discipline.
- Knowledge of inventory management, procurement, food cost control and wastage management.
- Strong customer-handling and problem-resolution skills.
- Commercial understanding with the ability to monitor sales, costs and operational profitability.
- Hands-on, responsible and capable of independently managing restaurant operations.
KEY COMPETENCIES
- Restaurant Operations Management
- Food & Beverage Management
- Team Leadership
- Guest Relations & Service Excellence
- Inventory & Cost Control
- Sales & Revenue Management
- Kitchen and Service Coordination
- Operational Planning and Execution
📌 F&B Manager / Restaurant Manager (Kashipur)
🏢 HRorion
📍 Kashipur