Roles and responsibilities:

- Coordination with Sales and Service Team for Order processing and payments.
- Sales order booking (Spare parts, Equipment, AMC / CMC, Replacement Order) in SFDC and SAP Software & follow ups with Finance team for Payment Claims on daily basis.
- Investigation/follow ups before processing Replacement to customers against Damage/Faulty cases and take sales return entry in System.
- Co-ordination With warehouse team for Invoicing and dispatch Of goods & timely delivery Of goods to customers/dealers.
- Goods movement for Demo/inspection/training purpose to customers and booking the cost in system.
- Reverse Pickups from Customers/Dealers and fulfilling the documents requirement.
- Preparation Of MIS, Stock verification and Reconciliation, Documentation, PO & PI Terms.

Mandatory Skills: Must have worked on SAP, SFDC, or similar software.

Must have knowledge of MS-word and Excel.

Experience:

- Minimum 3 years of experience in Sales Order processing, Invoicing, Co-ordination, payment claims,



PO/PI verification, Documentation, and records.
- Coordination with Sales and Service Team for Order processing and payments.
- Sales order booking (Spare parts, Equipment, AMC / CMC, Replacement Order) in SFDC and SAP Software & follow ups with Finance team for Payment Claims on daily basis.
- Investigation/follow ups before processing Replacement to customers against Damage/Faulty cases and take sales return entry in System.
- Co-ordination With warehouse team for Invoicing and dispatch Of goods & timely delivery Of goods to customers/dealers.
- Goods movement for Demo/inspection/training purpose to customers and booking the cost in system.
- Reverse Pickups from Customers/Dealers and fulfilling the documents requirement.
- Preparation Of MIS, Stock verification and Reconciliation, Documentation, PO & PI Terms.

📌 Executive - Order Processing (Gurugram)
🏢 NIHON KOHDEN INDIA
📍 Gurugram