- Provide technical support and assistance to customers via phone, email, or in office visits.

- Troubleshoot and resolve complex technical issues related to hardware and software.

- Conduct regular maintenance and repairs of equipment and systems.

- Collaborate with internal teams to identify and implement solutions for customer requests and concerns.

- Develop and maintain documentation of technical issues, resolutions, and follow-up actions.

- Analyze customer feedback and provide recommendations for process improvements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Service Engineer,

Industry Type: Electrical Equipment,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: After Sales Service & Repair

Education

UG: Any Graduate

PG: Any Postgraduate read more

Key Skills analytical skillscustomer feedbackfield servicemaintenancesite visitstechnical support

📌 Engineer - Field Service (Mumbai)
🏢 Vertiv Energy
📍 Mumbai