12 Nov
|
INDHEAL
|
Bengaluru
Experience: 0–2 years
Education: Any degree
Location: 7th floor, Qube Software Park, 133/2, IncuSpaze, Outer Ring Rd, behind Embassy TechVillage, Bhoganhalli, Bengaluru, Karnataka 560103
Employment Type: Full time
This role is for AyurCall, an online Ayurveda e-commerce platform by INDHEAL Solutions Pvt. Ltd.
Role Objective
Responsible for providing end-to-end customer support, ensuring a positive customer experience across calls, WhatsApp, and support tickets.
Key Responsibilities
- Handle WhatsApp inquiries and respond promptly to customer messages.
- Call customers after delivery to collect feedback and resolve any issues.
- Manage and resolve help desk/support tickets efficiently.
Skills & Qualifications
- Fluent in any two languages: English and Kannada/Hindi.
- Basic computer knowledge.
- Positive attitude and customer-first mindset.
- Ability to handle calls and chats with empathy and clarity.
📌 Customer Support Executive (Bengaluru)
🏢 INDHEAL
📍 Bengaluru