We are seeking a dedicated Customer Service Representative to join our team in Uttar Pradesh. The ideal candidate will be responsible for providing exceptional customer support and ensuring customer satisfaction in a fast-paced environment. As a Customer Service Representative, you will handle inquiries, resolve issues, and assist customers with their needs, primarily through voice communication.

Your role will involve interacting with customers from various backgrounds, requiring excellent communication skills and a friendly demeanor.

Key responsibilities include answering customer calls, addressing inquiries related to products and services, troubleshooting issues, and providing information about our offerings.



You will also be expected to maintain accurate records of customer interactions and follow up on unresolved issues to ensure customer satisfaction. To succeed in this role, you should possess strong problem-solving skills, the ability to work under pressure, and a commitment to delivering high-quality service.

Familiarity with international call center operations and sales processes will be an advantage. If you are passionate about helping customers and thrive in a dynamic environment, we encourage you to apply for this exciting prospect.

This job is provided by Shine.com

📌 Customer Service Representative (Lucknow)
🏢 Sharda Consultancy Services
📍 Lucknow