Roles and Responsibilities:

- Pre- Disbursement Activity:

· Handling foot falls at the dealerships and dealership related activities.

· Field Investigating Activity.

· Lead generation through promotional activities conducted by SFL.

· Collection of prospective customer information.

- Disbursement:

· Processing application for approval.

· Obtaining documents from customers for payment.

· Collection invoice/Insurance and other respective papers.

· Processing the loan documents for payment.

- Post Disbursement:

· Confirmation of delivery of vehicle finance processed.

· Collection of registration certificate if applicable.

· Collection of insurance policy if applicable.

- Recovery Management:

· Responsible for initiating repossession proceeding, maintain records of collection and status of accounts.

- Customer relations and cross selling:





· Responding to customer queries and grievances and providing timely information and redressal.

Exploring favorable cross selling opportunities with the customers.

Skills Required:

· Positive communication skills and presentation skills.

· Marketing and negotiating skills.

· Knowledge about latest products in the market and ability to adapt to changes.

· Organizing and Enthusiasm ( Positive Energy and Focus )

· Logical reasoning and able to perform in enterprising roles

· Risk analysis and management.

Education Requirements: +12 - Any Graduate (Preferably with a Commerce Background)

Work Experience: 1 - 5 years in Commercial Vehicle Finance / Construction Equipment Finance, Farm Equipment Finance & Car Financing

📌 Customer Relations (Hyderabad)
🏢 Sundaram Finance
📍 Hyderabad