Role & responsibilities

- Manage end-to-end operations of multiple restaurant outlets and ensure smooth functioning.

- Drive sales, profitability, cost control, and achievement of business targets.

- Monitor outlet-wise P&L;, budgets, food costs, manpower costs, and operational expenses.

- Ensure consistent food quality, customer service, hygiene, and operational standards.

- Conduct regular operational audits and implement corrective actions.

- Identify underperforming outlets and develop strategies to improve performance.

- Lead, guide, and monitor Restaurant Managers and their teams.

- Ensure effective manpower planning, employee training, and performance management.

- Handle customer grievances and improve overall customer satisfaction.

- Ensure compliance with FSSAI, statutory regulations, food safety, and company SOPs.

- Coordinate with Central Kitchen, Stores,



and other support departments.

- Identify business expansion opportunities and implement sales growth initiatives.

- Prepare and review MIS reports, sales reports, operational performance, and monthly P&L.;

Preferred candidate profile

- 1518 years of experience in restaurant / hotel operations.

- Minimum 5 years of experience in handling multiple restaurant outlets or cluster operations preferred.

- Solid experience in managing Restaurant Managers and large operational teams.

- Proven track record in improving restaurant profitability and operational performance.

- Excellent leadership, analytical, communication, and decision-making skills.

📌 Cluster Manager (Coimbatore)
🏢 Sree Annapoorna
📍 Coimbatore