Cloudnaut is looking for a proactive, technology-savvy and relationship-oriented Client partner to strengthen our engagement with the AWS Professional Services (ProServe) India team.

This is a strategic relationship management role focused on building meaningful connections, understanding stakeholder priorities and ensuring that Cloudnaut is consistently recognised as a trusted technology and delivery partner.

You will work closely with AWS ProServe Engagement Managers, Practice Leaders, Delivery Leaders and other key stakeholders, maintaining regular engagement, showcasing Cloudnaut's capabilities and ensuring strong coordination between AWS and Cloudnaut teams.

We are looking for someone who enjoys building skilled relationships, is comfortable discussing cloud technologies, takes ownership of commitments and proactively creates opportunities for meaningful engagement.

Success in this role is measured by the quality of relationships you build, the trust you establish and the value you bring to each stakeholder interaction.

Key Responsibilities

- Stakeholder Relationship Management

- Build and maintain strong, trusted relationships with AWS ProServe stakeholders across practices, delivery teams and leadership.
- Develop a structured stakeholder engagement plan with clearly defined relationship priorities and interaction cadences.
- Conduct regular one-on-one meetings, informal catch-ups and structured discussions to understand stakeholder needs and priorities.
- Develop an understanding of individual stakeholders' responsibilities, ongoing engagements, challenges and expectations.
- Establish Cloudnaut as a responsive, reliable and proactive partner through meaningful interactions.
- Ensure continuity of relationships through timely communication and disciplined follow-ups.

2. Technology and Capability Engagement
- Develop a strong working understanding of Cloudnaut's capabilities across AWS cloud engineering, application modernisation, DevOps, data engineering, AI/ML and Generative AI.
- Communicate Cloudnaut's capabilities in the context of AWS ProServe's technical and delivery priorities.
- Engage confidently in discussions involving cloud platforms, AWS services, technical delivery models and emerging technologies.
- Coordinate technical capability presentations, knowledge-sharing sessions and solution demonstrations with Cloudnaut's technical leadership.
- Proactively share relevant technical achievements, certifications, project experience and new capabilities with AWS stakeholders.
- Identify emerging technology requirements and capability gaps that should be communicated to Cloudnaut leadership.

3. Partner Experience and Engagement Success
- Act as a dependable relationship contact for AWS ProServe stakeholders.
- Maintain visibility into ongoing Cloudnaut-supported engagements and understand stakeholder satisfaction and concerns.




- Conduct periodic feedback discussions with relevant stakeholders to assess the quality of the partnership.
- Coordinate with Cloudnaut's delivery leadership to address concerns, manage expectations and follow through on commitments.
- Ensure timely and transparent stakeholder communication, particularly when issues require attention.
- Identify opportunities to improve engagement quality, collaboration and the overall partner experience.

4. Internal Collaboration and Coordination
- Work closely with Cloudnaut's technical, delivery, talent acquisition and leadership teams to facilitate effective stakeholder engagement.
- Translate stakeholder feedback and discussions into clear internal action items.
- Coordinate responses to technical capability requests, delivery feedback and emerging stakeholder needs.
- Track action items and ensure commitments made during stakeholder interactions are fulfilled.
- Organise periodic partner reviews and stakeholder updates.
- Maintain clear communication between AWS stakeholders and the relevant Cloudnaut teams.

5. Stakeholder Intelligence and Relationship Development
- Maintain a structured map of AWS ProServe stakeholders, including responsibilities, practice alignment, engagement history and priorities.
- Track relationship health, interaction frequency, stakeholder feedback and engagement outcomes.
- Capture insights into AWS ProServe's evolving priorities, technology focus areas and delivery expectations.
- Identify opportunities to improve Cloudnaut's relevance and credibility across different AWS practices.
- Provide leadership with periodic summaries of stakeholder feedback, relationship progress, areas of concern and recommended actions.

Required Qualifications and Experience
- 7–12 years of experience in relationship management, technology account management, partner success, client success, strategic partnerships or IT consulting.
- Experience working with enterprise technology stakeholders, cloud consulting organisations or IT services companies.
- Strong understanding of cloud computing fundamentals and familiarity with AWS cloud services and solution architectures.
- Ability to comfortably discuss cloud infrastructure, application modernisation, DevOps, data platforms and AI/ML concepts.
- Strong interpersonal skills with the ability to establish rapport and maintain long-term professional relationships.
- Excellent verbal and written communication skills, including stakeholder meetings, presentations and executive updates.
- A proactive approach to stakeholder engagement,



with strong follow-through and accountability.
- Robust organisational skills and experience managing multiple stakeholder relationships simultaneously.
- Ability to work independently while coordinating across technical and business teams.

Preferred Qualifications
- Previous experience engaging with AWS, AWS Partners, cloud consulting organisations or global technology service providers.
- Familiarity with AWS Professional Services or enterprise cloud transformation delivery.
- AWS Certified Cloud Practitioner, Solutions Architect Associate or equivalent technical understanding.
- Exposure to BFSI technology initiatives, enterprise application modernisation, Generative AI or cloud-native engineering.
- Experience organising technical capability briefings, partner reviews or executive stakeholder meetings.

Personal Attributes

Relationship Builder: Enjoys connecting with people, establishing rapport and nurturing professional relationships.

Proactive and Curious: Initiates conversations, asks thoughtful questions and stays informed about stakeholder priorities without waiting for specific requirements.

Technically Conversant: Understands cloud technology well enough to have credible discussions and involve technical specialists when deeper expertise is required.

Reliable and Accountable: Follows through on commitments and keeps stakeholders informed.

Consultative: Focuses on understanding stakeholder challenges before presenting capabilities or solutions.

Organised and Disciplined: Maintains structured engagement records, action items and follow-up commitments.

Collaborative: Works effectively with technical, delivery and leadership teams to support the overall partnership.

What Success Looks Like

- Strong and active relationships with key AWS ProServe stakeholders.
- Consistent, meaningful engagement across AWS practices and delivery teams.
- Greater stakeholder awareness of Cloudnaut's technical expertise and delivery capabilities.
- Positive stakeholder feedback and increased confidence in Cloudnaut.
- Proactive identification and communication of stakeholder needs and challenges.
- Timely follow-through on commitments and effective coordination with internal teams.
- Transparent visibility into partnership health, stakeholder priorities and areas requiring improvement.

Why Join Cloudnaut?

This role offers the opportunity to play a central part in strengthening Cloudnaut's strategic engagement with AWS Professional Services India.

You will work closely with business and technology leadership, build meaningful professional relationships and help shape how Cloudnaut is perceived as a cloud technology and delivery partner.

This is an opportunity for someone who believes strong partnerships are built through trust, technical understanding, proactive engagement and consistent execution.

📌 Client partner – AWS Professional Services (India)
🏢 Cloudnaut
📍 India