12 Nov
|
Her Capital
|
Pune
WE'RE HIRING | HER CAPITAL
ABOUT HER CAPITAL
Our Vision: Partnering with women in their financial leadership journeys and supporting them to Learn, Own and Lead their financial futures.
At HER Capital, we are committed to building communities for women to go beyond financial awareness and gain the confidence to take charge of their capital.
ABOUT THE ROLE
We are currently building the core team that will drive this vision and charter forward. This is a great opportunity to actively contribute to shaping HER Capital's vision and grow with us. It's an exciting role for someone who is self-driven and thrives in a start-up environment.
The role is expected to own the end-to-end client acquisition cycle, from prospect conversations and conversion to client onboarding and ongoing client engagement. This is a hands-on, client-facing role for someone who builds trust quickly, understands and manages clients' stated and unstated expectations, and can convert conversations into committed clients in a fast-growing organisation.
KEY RESPONSIBILITIES
- Own and manage the entire client acquisition cycle end-to-end, including prospect engagement, conversion, onboarding and continued client engagement.
- Engage prospects and clients confidently, both in person and remotely.
- Accurately understand, set and manage client expectations throughout the relationship.
- Drive prospecting and lead generation through social media and digital channels.
- Convert leads into clients through responsive and structured follow-ups.
- Onboard new clients smoothly and maintain active engagement post-onboarding.
- Design and execute client-facing events, both in person and virtually.
- Follow up promptly on client queries, ensuring nothing is left unanswered.
- Travel as required to meet prospects and clients in person.
REQUIREMENTS
- Graduate in any discipline.
- 4–5 years of work experience in a services organisation, actively engaging with clients.
- Hands-on experience managing the complete workflow of prospect engagement, conversion, onboarding and ongoing client engagement.
- Strong verbal and written communication skills, along with excellent interpersonal abilities.
- Professional presence and confidence to handle clients both remotely and in person.
- Ability to patiently engage with clients, understand their needs, build trust and establish confidence.
- Comfortable handling conversations around investments and financial decisions, with a basic understanding of investments, banking and financial management.
- Eagerness to learn about HER Capital's offerings, products and services.
- Strong understanding of customer expectations, with the ability to anticipate and manage them effectively.
- Solid execution skills and responsiveness.
- Well-versed with social media tools, digital platforms and digital marketing.
- Exposure to social-media-based prospecting, lead generation and lead conversion.
- Willingness to travel for client meetings.
- Based in Pune or willing to relocate to Pune.
MEASURES OF SUCCESS
- Lead conversion.
- Customer Experience Index.
- Responsiveness to customer queries.
WHAT WE OFFER
- An exciting work environment that enables continuous learning and professional growth.
- A high-ownership, client-facing role at the centre of HER Capital's growth.
- An opportunity to shape how HER Capital acquires and engages its clients from the ground up.
- A friendly, collaborative and people-centric culture.
LOCATION: Pune, Maharashtra
Join HER Capital and be part of a journey that empowers women to Learn, Own and Lead their financial futures.
📌 Client Acquisition Executive (Pune)
🏢 Her Capital
📍 Pune