12 Nov
|
Invicta Diagnostic
|
Pune
12 Nov
Invicta Diagnostic
Pune
Company Description: Invicta Diagnostic Ltd is a growing NSE-listed healthcare company building a diagnostic network across Maharashtra under its PC Diagnostics brand. The company offers a comprehensive range of services, including MRI, CT, X-ray, ultrasound, pathology, preventive health check-ups, and specialized investigations.
Role Description The Center Manager is a full-time, on-site role based in Pune, responsible for the overall operations and performance of the diagnostic center. This role oversees daily workflows, staff scheduling, and coordination between front office, technical teams, and medical professionals to ensure smooth and efficient service delivery.
The Center
Manager monitors service quality, patient experience, turnaround times, and adherence to standard operating procedures and regulatory requirements.
Responsibilities include managing budgets, cost control, and revenue targets, as well as supporting marketing initiatives, referral relationships, and local business development. The role also involves handling escalations, implementing process improvements, ensuring maintenance of equipment and facilities, and preparing regular reports for senior management.
Qualifications
- Strong center operations and administration skills,
including workflow management, resource planning, and adherence to standard operating procedures.
- Experience in people management, including team supervision, performance monitoring, training, and fostering a collaborative work environment.
- Capability in customer and patient service, with skills in communication, issue resolution, and maintaining high service standards.
- Basic financial and business acumen, including exposure to budgeting, cost control, revenue tracking, and reporting.
- Familiarity with healthcare or diagnostic center operations, preferably with experience in radiology, pathology, or related clinical services.
- Proficiency with MS Office tools and healthcare information systems or diagnostic center management software.
- Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple tasks in a fast-paced workplace.
- Bachelor’s degree in healthcare management, business administration, life sciences, or a related field; a postgraduate qualification is an advantage.
- Willingness to work on-site in Pune and flexibility for shift-based or extended hours as required by center operations.
📌 Center Manager (Pune)
🏢 Invicta Diagnostic
📍 Pune