JOB DESCRIPTIONCentre Head – Little Leaders School (Kalkaji)

Department: School Operations & Administration

Location: Little Leaders School, Kalkaji

Position: Centre Head

Reporting To: Management / Director

1. Job Purpose

To independently manage and supervise the overall functioning of the school, ensuring smooth academic operations, quality education, effective staff management, parent satisfaction and achievement of admission targets.
1. Key Roles & Responsibilities

A. Centre Operations & Administration

- Manage the day-to-day functioning of the centre.
- Ensure smooth opening and closing of the school.
- Maintain discipline, cleanliness, hygiene and safety standards.
- Monitor classroom arrangements, infrastructure and resources.
- Ensure all administrative records are properly maintained.
- Handle operational issues and report them to management.

B. Admissions & Business Development

- Handle admission enquiries, walk-ins and telephonic enquiries.
- Conduct school tours and counsel prospective parents.
- Follow up with prospective parents to convert enquiries into admissions.
- Achieve monthly admission targets.
- Maintain admission records and enquiry databases.
- Plan and execute promotional activities and local marketing initiatives.
- Focus on student retention and parent referrals.

C. Academic Management

- Monitor daily classroom activities and teaching quality.
- Ensure teachers follow lesson plans and academic schedules.
- Conduct regular classroom observations.
- Monitor children's learning progress and development.
- Ensure timely completion of academic planners and records.
- Coordinate assemblies, celebrations, events and school activities.

D. Staff Management & Supervision

- Supervise teachers, educators, housekeeping and support staff.
- Ensure punctuality, discipline and professional conduct.




- Prepare staff duty rosters and manage leave arrangements.
- Conduct regular staff meetings and performance reviews.
- Identify training requirements and support staff development.
- Ensure proper classroom allocation and staff coordination.

E. Parent Relationship Management

- Maintain positive relationships with parents.
- Handle parent queries, feedback and complaints professionally.
- Ensure timely communication regarding fees, events and school activities.
- Coordinate Parent-Teacher Meetings (PTMs).
- Ensure parent concerns are resolved within the appropriate timeline.

F. Fee Collection & Financial Coordination

- Monitor monthly fee collection and pending dues.
- Follow up on outstanding payments.
- Maintain accurate fee and payment records.
- Coordinate with the accounts team regarding collections and expenses.
- Ensure proper documentation of receipts and invoices.

G. Events & Marketing

- Organise festivals, celebrations, theme assemblies and special events.
- Coordinate with the marketing team for social media content.
- Ensure photographs, videos and event updates are shared on time.
- Promote the school's activities and brand image within the community.

H. Reporting & Compliance

- Submit daily, weekly and monthly reports to management.
- Maintain student attendance and staff attendance records.
- Ensure student files, educator records and admission documents are updated.
- Follow school policies, safety protocols and management instructions.




- Maintain confidentiality of school and parent information.

1. Key Performance Indicators (KPIs)

The Centre Head's performance will be evaluated on:
- Achievement of monthly admission targets.
- Enquiry-to-admission conversion ratio.
- Timely fee collection and reduction in outstanding dues.
- Parent satisfaction and complaint resolution.
- Staff attendance, punctuality and retention.
- Quality of academic delivery and classroom management.
- Timely completion of administrative documentation.
- School cleanliness, hygiene and safety.
- Effective execution of events and activities.
- Overall growth and operational performance of the centre.

1. Required Skills & Qualifications

- Graduate in any discipline; preference for Early Childhood Education or Management.
- Minimum 2–3 years of experience in school administration or preschool management.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Knowledge of admissions, parent counselling and school operations.
- Positive computer knowledge (MS Office, Excel and email).
- Ability to handle multiple responsibilities independently.
- Strong organisational and problem-solving skills.

1. Professional Expectations

- Take complete ownership of the centre's performance.
- Maintain a professional and positive working environment.
- Demonstrate accountability, leadership and decision-making.
- Ensure that management instructions and school policies are followed.
- Work towards the overall growth, reputation and success of Little Leaders School.

Management reserves the right to assign additional responsibilities as per the operational requirements of the school. Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Center Head (Kalkaji)
🏢 Little Leaders Play School
📍 Kalkaji