Key Responsibilities

Platform Monitoring &

- Administration
- Perform day-to-day administration of Ping Authorize environments.
- Monitor authorization service health and policy evaluation performance.
- Monitor policy execution success rates and authorization transactions.
- Review platform alerts and operational dashboards.
- Support uptime and stability of authorization services.

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Incident &

- Problem Management
- Provide L2/L3 operational support.
- Investigate and resolve:

o Authorization failures o Policy evaluation errors o Access denial issues o Policy deployment failures o Integration failures o Attribute retrieval issues o Token validation issues

- Support priority incident management activities.
- Perform Root Cause Analysis (RCA) for recurring issues.

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Policy Operations Support

- Support deployment and lifecycle management of authorization policies.
- Validate policy changes before production implementation.
- Monitor policy execution results.
- Support rollback activities when policy issues occur.
- Assist business and development teams during policy testing and validation.

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Attribute &

- Decision Service Support
- Monitor availability of attribute sources.




- Investigate attribute synchronization and retrieval issues.
- Support policy decision point (PDP) services.
- Troubleshoot authorization decision failures.
- Ensure successful communication between authorization services and integrated applications.

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Application Onboarding Support

- Support onboarding of applications to the CABAC platform.
- Validate policy integrations.
- Coordinate testing activities with application teams.
- Assist in onboarding reviews and production cutovers.
- Support API authorization integrations.

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Security &

- Compliance
- Support implementation of authorization governance controls.
- Participate in security reviews and compliance assessments.
- Assist in entitlement and authorization investigations.
- Maintain audit evidence and operational records.
- Support GDPR and security compliance initiatives.

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Change &

- Release Management
- Participate in CABAC release activities.
- Validate authorization services during deployments.
- Execute change implementation procedures.
- Support patching and maintenance windows.
- Maintain rollback plans and operational readiness checklists.

Mandatory Skill

📌 - CBAC Ops Support - (Pune)
🏢 Trigent Software
📍 Pune