Qualification:

- Bachelor's degree in Commerce (B.Com), Business Administration (BBA), Finance or an equivalent qualification.

- MBA in Finance / Hospital Administration will be an added advantage.

Experience:

- Minimum 10-15 years of experience in hospital billing operations.

- Knowledge of hospital billing software, insurance and TPA procedures is essential.

Roles and Responsibilities:

- Supervise day-to-day billing activities, including IP, OP, emergency, pharmacy and diagnostic billing.

- Ensure accurate preparation and processing of patient bills.

- Monitor billing activities to avoid errors, omissions and revenue leakages.

- Ensure timely generation of bills and discharge summaries related to billing.

- Lead, supervise and allocate duties to billing executives and cashiers.

- Prepare staff duty rosters and ensure adequate manpower coverage across shifts.

- Train billing staff on hospital billing procedures, software and policies.

- Monitor staff performance and ensure discipline and accountability.

- Coordinate with insurance companies and TPA departments.

- Monitor cashless approval, pre-authorization and final claim processing.

- Ensure timely submission of insurance documents and bills.

- Follow up on pending claims, deductions and rejected claims.

- Monitor daily cash collections and billing revenue.

- Ensure proper cash reconciliation and handover procedures.

- Verify daily billing reports, collection reports and outstanding balances.

- Monitor credit bills, corporate accounts and pending payments.

- Conduct regular audits of patient bills and billing transactions.





- Ensure compliance with hospital billing policies and approved tariff structures.

- Identify billing discrepancies and take corrective action.

- Maintain confidentiality of patient information and financial records.

- Coordinate with doctors, nursing, pharmacy, laboratory, radiology, insurance and accounts departments.

- Resolve patient billing-related complaints and queries.

- Ensure smooth coordination during patient admission, transfer and discharge.

- Communicate tariff revisions and billing policy updates to concerned departments.

- Prepare and submit daily, weekly and monthly billing reports.

- Analyse revenue trends, outstanding dues and collection performance.

- Submit billing performance reports to management.

- Identify opportunities to improve billing efficiency and revenue generation.

Skills & Competencies:

- Strong knowledge of hospital billing procedures.

- Good leadership and team management skills.

- Knowledge of insurance, TPA and cashless billing procedures.

- Strong numerical, analytical and problem-solving abilities.

- Positive communication and interpersonal skills.

- Proficiency in MS Excel and hospital information systems (HIS).

- Ability to handle patient billing complaints professionally.

- Attention to detail and accuracy.

- Billing accuracy and error reduction.

- Timely patient billing and discharge processing.

- Daily cash reconciliation accuracy.

- Reduction in pending insurance claims.

- Improvement in revenue collection.

- Reduction in billing complaints.

- Staff productivity and operational efficiency.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Billing Manager (Hosur)
🏢 Sri Chandra Sekara Hospital
📍 Hosur