– Assistant Manager - Operational Risk Management (ORM)

Key Roles & Responsibilities

- Identify, assess, measure, monitor and report operational risks across business and support functions.
- Develop, maintain, and periodically review the Operational Risk Management framework, policies, processes and procedures.
- Establish, maintain, and monitor Key Risk Indicators (KRIs) across functions and ensure timely submission and review.
- Analyse KRI trends, identify breaches/deviations and coordinate with respective functions for root-cause analysis and corrective actions.
- Review and approve Risk Mitigation Plans (RMPs) for KRI breaches and track their closure within agreed timelines.
- Maintain and periodically update Risk & Control Self-Assessment (RCSA) / Risk Profiles, including identification and assessment of key operational risks and controls.




- Assess the adequacy and effectiveness of controls through Risk Control Matrices (RCMs) and recommend enhancements where required.
- Monitor, analyse and report Operational Loss Events, including quantification, root-cause analysis and lessons learned.
- Track operational risk issues and mitigation measures and provide periodic reporting to senior management.
- Keep abreast of regulatory requirements, emerging operational risks, industry practices, and risk management techniques, and assess their applicability to the organisation.
- Support regulatory, internal audit and assurance requirements relating to operational risk management.

📌 Assistant Manager - ORM - Risk (Mumbai)
🏢 PayU Payments
📍 Mumbai