*Location: Noida Work Mode:

Work from Office Shift: 3:30 PM 12:30 AM IST (This is a US-based process, so flexibility to work in night shifts is required.

Role Overview : We are looking for an experienced Assistant Manager to manage US banking operations in Customer Asset Management (CAM), specializing in Bankruptcy, Foreclosure, Investor Claims, and Loss Mitigation.

Key Responsibilities

- Manage daily operations, ensuring SLA adherence, productivity, quality, and compliance.
- Oversee bankruptcy cases, including Chapter 7/13, Proof of Claim, and post-discharge activities.
- Manage foreclosure workflows, default setup, documentation, investor timelines, and post-sale reporting.
- Lead, coach, and mentor team members to achieve operational targets.
- Handle complex cases, escalations, exceptions, and root-cause analysis.
- Collaborate with Quality, Training, and client stakeholders to drive process improvements.
- Ensure adherence to US banking regulations, client policies, and internal controls. Required Skills & Experience




- Strong knowledge of US mortgage operations, Bankruptcy, Foreclosure, Investor Claims, and Loss Mitigation.
- Experience in team management, performance monitoring, and escalation handling

. • Solid analytical, communication, and stakeholder management skills.
- Knowledge of MS Excel, reporting, and operational dashboards.
- Willingness to work from the Noida office in the designated US-aligned shift.

Preferred Experience Prior experience as a Team Lead, SME, or Assistant Manager in US mortgage servicing or banking operations.

*2-4 years of team-lead or people-management experience. Qualification: • Graduate or Equivalent

Anaptyss has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status.

📌 Assistant Manager (Noida)
🏢 NLB Services
📍 Noida