Job Summary

We are seeking a skilled and experienced Accountant (Financial Systems User Support) with strong experience in accounting processes and financial Systems at Caterpillar to join our team.

This accounting user support position provides Bi-Sphere support for payables processes across both legacy and SAP systems, as well as receivables processes within SAP. In addition, the individual in this role will learn to support other legacy processes within the financial systems environment, expanding overall knowledge and support capabilities across the organization.

The preference for this role is to be based out of Bangalore, Whitefield Office

What you will do

- Strong understanding of accounting principles, financial reporting, general ledger, reconciliations, accounts payable, inventory, fixed assets, and month-end close processes.
- Hands-on experience using or supporting ERP financial systems and legacy financial systems applications within the Bi-Sphere support model, help users across the enterprise understand and complete key financial system processes.
- Ability to analyze user-reported issues, reproduce errors, identify root causes, and coordinate functional or technical resolution.
- Assist with month-end close and other time-sensitive financial processes by providing responsive support and escalating issues when needed.
- Knowledge of finance master data, chart of accounts, cost centers, profit centers, business units, approval workflows, and system interfaces.
- Experience with incident and service request management, ticket prioritization, escalation, documentation, and service-level expectations.
- Strong data analysis skills, including proficiency in Microsoft Excel and the ability to validate financial data across systems and reports.
- Understanding of internal controls, audit requirements, segregation of duties, data security, and compliance within financial systems.
- Ability to support user acceptance testing, system enhancements, process changes, upgrades, and post-implementation stabilization.
- Clear written and verbal communication skills, with the ability to explain system and accounting concepts to users with different levels of technical knowledge.
- Ability to create and maintain process documentation, knowledge articles, training materials,



and user guides while sharing knowledge with backup support resources.
- Ability to leverage AI for system enhancements or transformations
- Project work and other work efforts as needed to support the customers
- Strong communication and inter-personal skills
- Ability to manage tasks independently without much intervention
- Work closely with cross functional teams especially IT support team
- Partnering with multiple global stakeholders on day-to-day operations
- Driving continuous improvement via simplification, standardization and automation

What you will have

- Proven experience in accounting processes and financial systems knowledge
- Strong analytical and problem-solving skills to interpret complex financial data, trends and patterns
- Excellent customer service skills working in a global environment with multiple stakeholders to drive outcomes
- Self-starter, works well independently and in a team, with excellent communication skills
- Experience in process transitions and transformations in a virtual environment
- CA, CPA, CMA or MBA Finance with 4-7 years of progressive experience

Skill Descriptors

- Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights.
- Utilizes specific approaches and tools for checking and cross-checking outputs.
- Processes limited amounts of detailed information with positive accuracy.
- Learns from mistakes and applies lessons learned.
- Develops and uses checklists to ensure that information goes out error-free.

- Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

- Level Working Knowledge:



Approaches a situation or problem by defining the problem or issue and determining its significance.
- Makes a systematic comparison of two or more alternative solutions.
- Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
- Identifies the major forces, events and people impacting and impacted by the situation at hand.
- Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

- Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient.
- Listsens to feedback without defensiveness and uses it for own communication effectiveness.
- Makes oral presentations and writes reports needed for own work.
- Avoids technical jargon when inappropriate.
- Looks for and considers non-verbal cues from individuals and groups.

- Relationship Building: Knowledge of the importance of creating positive relationships within the team and ability to develop trusting relationships by valuing others concerns and contributions.

- Level Working Knowledge: Responds sensitively to others concerns.
- Develops trust and credibility by acting in a consistent, genuine manner.
- Demonstrates a personal commitment to contributing to others well being.
- Maintains appropriate distance as warranted by culture and level.
- Secures followers when leading initiatives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Accountant / Accounts Executive, Industry Type: Industrial Equipment / Machinery, Department: Finance & Accounting, Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: Any Graduate PG: Any Postgraduate, MBA/PGDM in Any Specialization, CA in CA read more

Key Skills AuditingFinancial reportingSAPERPFinancial analysisFixed assetsFinancial statementsData analysisCMAAnalytical

📌 Accountant (Bengaluru)
🏢 Caterpillar
📍 Bengaluru