Job Description – Backend Sales Executive

Experience: 2–3 Years
CTC: ₹4.5–5 LPA
Work Mode: Work From Home (WFH)
Qualification: Any Graduate/Postgraduate or candidates with relevant experience

About the Role

We are looking for a proactive and target-driven Backend Sales Executive who can engage with non-adherent customers, understand their concerns, encourage them to resume engagement, and identify opportunities to generate additional revenue.

Key Responsibilities

- Connect with non-adherent and inactive customers through calls and follow-ups.
- Understand customer concerns and identify reasons for low engagement or drop-offs.
- Persuade customers to resume services and improve customer retention.
- Identify upselling and cross-selling opportunities to generate additional revenue.
- Maintain regular follow-ups and build strong customer relationships.
- Achieve assigned revenue, conversion, and engagement targets.
- Maintain accurate customer interaction records and sales reports.




- Coordinate with internal teams to resolve customer queries and improve the customer experience.

Required Skills & Qualifications

- 2–3 years of experience in telesales, inside sales, backend sales, customer retention, or a similar role.
- Robust verbal communication and convincing skills.
- Ability to handle customer objections and negotiate effectively.
- Target-oriented approach with a focus on revenue generation.
- Comfortable making outbound calls and conducting regular follow-ups.
- Basic knowledge of MS Excel and CRM tools.
- Any graduate/postgraduate qualification; relevant experience will also be considered.

What We Offer

- Work From Home opportunity.
- Competitive CTC of ₹4.5–5 LPA.
- Opportunity to contribute directly to customer retention and revenue growth.

Pay: ₹450,000.00 - ₹500,000.00 per year

Application Question(s):

- How early can you join?

Experience:

- Sales: 2 years (Required)

Work Location: Remote

📌 backend sales executive (India)
🏢 Kazam EV Tech Private
📍 India