Restaurant Service Associate – Guest Experience & Sales

Company: Piro Kitchens

About Piro Kitchens

Piro Kitchens is an emerging and ambitious F&B; brand operating on a diner-style restaurant model, with a vision to expand its presence across India. We believe in delivering exceptional dining experiences through quality food, excellent hospitality, and outstanding customer service.

As we continue to grow, we are looking for dedicated, professional, and enthusiastic individuals who want to build a long-term career with a growing restaurant brand and be part of its expansion journey.

Job Summary

We are looking for a well-groomed, confident, and customer-oriented Restaurant Service Associate with a minimum of 2 years of relevant restaurant or hospitality experience.

The ideal candidate should have excellent communication skills, a strong understanding of restaurant service operations, and the ability to actively contribute to restaurant revenue through effective upselling and suggestive selling.

We are particularly interested in candidates who are committed to long-term professional growth, take ownership of their responsibilities, and are eager to grow alongside the company.

Key Responsibilities

- Deliver exceptional guest service and ensure a welcoming dining experience for every customer.
- Understand the complete menu, including food items, ingredients, portion sizes, and preparation methods.
- Proactively recommend dishes, beverages, add-ons, combos, and premium menu items to increase average order value.
- Demonstrate strong upselling and suggestive-selling techniques without compromising the guest experience.
- Actively contribute towards achieving restaurant sales targets and improving overall revenue.
- Understand customer preferences and make appropriate product recommendations.




- Ensure accurate order taking and effective communication between guests and the kitchen team.
- Maintain high standards of table service, restaurant presentation, cleanliness, and hygiene.
- Handle customer queries, feedback, and complaints professionally.
- Build positive relationships with customers and encourage repeat visits.
- Coordinate effectively with kitchen and management teams to ensure smooth restaurant operations.
- Take responsibility for assigned duties and maintain discipline, punctuality, and professionalism.
- Support promotional activities, new product launches, and restaurant sales initiatives.

Required Qualifications & Skills

- Minimum 2 years of experience in the restaurant, hospitality, or food and beverage industry.
- Strong knowledge of restaurant service standards and guest handling.
- Practical understanding of upselling, cross-selling, and suggestive selling techniques.
- Excellent verbal communication and interpersonal skills.
- Confident, presentable, and well-groomed personality.
- Strong customer service orientation and a positive attitude.
- Ability to understand customer requirements and recommend suitable products.
- Positive team coordination and problem-solving abilities.
- Ability to work efficiently in a fast-paced restaurant environment.
- Basic knowledge of POS systems and restaurant billing procedures will be an advantage.
- Fluency in English and Hindi; knowledge of regional languages is an added advantage.

What We Are Looking For

We are not just looking for someone to fill a position.



We are looking for individuals who:

- Are genuinely interested in building a long-term career in the F&B; industry.
- Demonstrate dedication, consistency, accountability, and a strong work ethic.
- Take initiative and go beyond their basic job responsibilities.
- Have a sales-oriented mindset and understand the importance of contributing to business growth.
- Are open to learning, adapting, and developing new professional skills.
- Want to grow professionally and take on greater responsibilities as the company expands.
- See themselves being part of a growing brand rather than looking for a short-term opportunity.

Career Growth at Piro Kitchens

Piro Kitchens is on an ambitious growth journey, with plans to expand across India. We believe in developing talent internally and creating opportunities for deserving team members to take on higher responsibilities as the business grows.

For the right candidate, this is an opportunity to grow beyond an operational role and potentially progress into senior service, supervisory, and restaurant management positions based on performance, dedication, and capabilities.

Employment Details

- Position: Restaurant Service Associate
- Company: Piro Kitchens
- Experience: Minimum 2 years
- Industry: Food & Beverage / Hospitality
- Employment Type: Full-time
- Career Opportunity: Long-term growth and development

If you are passionate about hospitality, confident in your communication, skilled at customer engagement and upselling, and looking to grow with an ambitious F&B; brand, we would love to hear from you.

Join Piro Kitchens and become part of our growth journey!

Pay: ₹17,000.00 - ₹19,000.00 per month

Benefits:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Server (Bengaluru)
🏢 PiRo Kitchens
📍 Bengaluru