Job Description – Health Insurance Sales Executive

Job Designation: Health Insurance Sales Executive
Industry: Insurance / BPO
Process: Health Insurance Sales
Job Type: Full time

Job Overview

We are looking for motivated and target-driven candidates for the Health Insurance Sales Process. The candidate will be responsible for promoting health insurance products, contacting potential customers, understanding their insurance requirements, explaining policy benefits, and recommending suitable health insurance plans. The ideal candidate should have good communication skills, basic insurance knowledge, and strong sales and customer-handling abilities.

Roles & Responsibilities

- Make outbound calls to prospective customers using the provided leads.
- Handle inbound inquiries related to health insurance policies and products.
- Explain health insurance plans, policy features, benefits, premiums, and coverage details.
- Understand customer requirements and suggest suitable health insurance policies.
- Explain individual health insurance and family floater plans.
- Provide information about sum insured, waiting periods, exclusions, co-payment, and room rent limits.
- Explain pre-existing disease coverage and policy renewal benefits.
- Educate customers about cashless hospitalization, reimbursement claims, and network hospitals.
- Assist customers with basic policy-related queries and documentation requirements.
- Follow up with interested customers and convert leads into successful policy sales.
- Handle customer objections and provide appropriate solutions.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate customer details, call records, leads, and conversions in CRM.
- Follow insurance regulations, company policies, and compliance guidelines.

Required Skills & Qualifications





- Excellent communication skills in English.
- Versant Level 3/4 equivalent communication proficiency.
- Knowledge of Hindi, Tamil, or Kannada will be an added advantage.
- Basic understanding of health insurance products and policy terminology.
- Knowledge of insurance premiums, sum insured, policy coverage, and exclusions.
- Understanding of waiting periods, pre-existing diseases, and claim procedures.
- Knowledge of cashless hospitalization and reimbursement claims.
- Understanding of individual and family floater health insurance plans.
- Strong sales, negotiation, and convincing skills.
- Excellent objection-handling and customer relationship management skills.
- Ability to identify customer needs and recommend suitable insurance plans.
- Basic computer knowledge, including MS Excel and CRM software.
- Self-motivated and comfortable working with sales targets.

Preferred Candidate Profile

- Candidates with experience in health insurance, general insurance, life insurance, insurance sales, or telesales are preferred.
- Freshers with good communication and convincing skills can also apply.
- Candidates should be comfortable handling inbound and outbound calls.
- Ability to understand insurance products and explain policy benefits clearly.

Key Insurance Skills

- Health Insurance Product Knowledge
- Individual & Family Floater Policies
- Sum Insured & Premium Calculation
- Policy Coverage & Exclusions
- Waiting Period & Pre-existing Diseases
- Cashless Hospitalization
- Reimbursement Claim Process
- Network Hospital Knowledge
- Co-payment & Deductibles
- Room Rent Limits & Sub-limits
- Policy Renewal & Portability
- Insurance Documentation
- Customer Needs Analysis
- Insurance Sales & Lead Conversion
- Objection Handling & Negotiation
- Insurance Compliance & Customer Service

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Business Development Executive (Indore)
🏢 Hirevoo
📍 Indore