OPERATIONAL ASSISTANT (THEATRE OPERATIONS)

Department: Theatre Operations
Industry: Cinema / Entertainment
Job Location: Madurai – Villapuram & Mattuthavani
Employment Type: Full-Time
Shift: Rotational Shifts (Day & Night)

1. Job Summary

We are looking for an energetic and responsible Operational Assistant to support daily theatre operations, ensure smooth customer service, and maintain operational standards across all cinema departments.

2. Key Responsibilities

- Assist in daily theatre operations and activities.
- Guide customers and assist them inside the theatre premises.
- Support ticket checking, auditorium entry, and crowd management.
- Coordinate with housekeeping, security, parking, and food & beverage teams.
- Ensure cleanliness and operational readiness of the cinema premises.
- Monitor customer requirements and resolve basic customer complaints.
- Assist in maintaining discipline and safety within the theatre.
- Support the Duty Manager and Theatre Manager in daily activities.
- Follow company SOPs and operational procedures.
- Report operational issues to the reporting manager.

3. Educational Qualification

- Minimum 10th / 12th Pass.




- ITI / Diploma / Any Degree candidates can also apply.

4. Experience

- Freshers can apply.
- Experience in Cinema, Hospitality, Retail, Mall, or Customer Service will be an added advantage.

5. Required Skills

- Good communication and interpersonal skills.
- Customer-handling ability.
- Team coordination and time management.
- Positive attitude and willingness to learn.
- Ability to work in rotational shifts.
- Crowd Management

6. Additional Requirements Skills

- Must be available on weekends, public holidays and festival days.
- Ability to work during movie intervals and peak hours.
- Immediate joiners preferred.

7. Salary & Benefits

- Good Salary.
- Growth opportunities opportunities.
- Salary will revise based on their performance.

8. Reporting To

Duty Manager / Theatre Manager

Interview Time: 11:00 AM – 5:00 PM

Contact HR:
+91 (phone hidden) /+91 (phone hidden)
+91 (phone hidden)

Interested candidates can contact HR directly.

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Operation Assistant (India)
🏢 Vetri Cinemas
📍 India