Job Description – Health Insurance Sales Executive

Job Designation: Health Insurance Sales Executive
Industry: Insurance / BPO
Process: Health Insurance Sales
Job Type: Full-Time

Job Overview

We are hiring enthusiastic, confident, and target-driven candidates for the Health Insurance Sales Process. The candidate will be responsible for connecting with prospective customers, promoting health insurance products, explaining policy benefits and coverage, understanding customer requirements, and recommending suitable insurance plans. The role requires strong communication, sales, negotiation, and customer relationship management skills.

Roles & Responsibilities

- Make outbound calls to prospective customers using the provided leads.
- Handle inbound calls and customer inquiries related to health insurance products.
- Explain health insurance policies, coverage, premiums, advantages, and policy features.
- Understand customer requirements and suggest suitable health insurance plans.
- Provide information about individual and family floater health insurance policies.
- Explain sum insured, waiting periods, exclusions, and policy renewal benefits.
- Educate customers about cashless hospitalization and claim procedures.
- Generate customer interest and convert prospective leads into successful sales.
- Follow up with interested customers to close insurance policies.
- Handle customer objections and provide appropriate solutions.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of calls, leads, customer details, and sales conversions in CRM.
- Ensure compliance with company policies and applicable insurance regulations.

Required Skills & Qualifications

- Excellent verbal communication skills in English.




- Versant Level 3/4 equivalent communication proficiency.
- Knowledge of Hindi, Tamil, or Kannada will be an added advantage.
- Basic understanding of health insurance products and policy terminology.
- Knowledge of insurance premiums, sum insured, coverage, and exclusions.
- Understanding of waiting periods and pre-existing disease coverage.
- Basic knowledge of cashless claims and reimbursement procedures.
- Strong sales, negotiation, and persuasion skills.
- Excellent convincing and objection-handling abilities.
- Ability to build customer rapport quickly over telephone conversations.
- Good listening, interpersonal, and problem-solving skills.
- Basic computer knowledge, including MS Excel and CRM tools.
- Self-motivated, confident, and target-oriented mindset.

Preferred Candidate Profile

- Candidates with experience in health insurance, general insurance, life insurance, tele sales, or customer service are preferred.
- Freshers with excellent communication and sales skills can also apply.
- Candidates should be comfortable handling both inbound and outbound calls.
- Ability to understand customer needs and explain insurance products effectively.

Key Skills

- Health Insurance Product Knowledge
- Health Insurance Sales & Marketing
- Individual & Family Floater Policies
- Policy Benefits & Coverage Explanation
- Premium & Sum Insured Understanding
- Waiting Period & Policy Exclusions
- Pre-existing Disease Coverage
- Cashless Hospitalization & Claims
- Insurance Lead Generation
- Customer Needs Analysis
- Lead Conversion & Sales Closure
- Customer Relationship Management
- Sales Negotiation & Persuasion
- Objection Handling
- Inbound & Outbound Calling
- CRM & MS Excel
- Insurance Documentation & Compliance
- Target Achievement

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Insurance Sales Associate (Indore)
🏢 Hirevoo
📍 Indore