S&S; Automobiles and Crane Services is a leading vehicle recovery and crane rental company in Kerala, with a fleet of 20+ recovery vehicles and 13 cranes. We’re looking for a confident, customer-friendly telecaller to join our office team.

Location: KOTTAYAM, KERALA
Job type: Full-time, [day shift / rotational shift]
Salary: 12000- 20000 per month + incentives

What you’ll do

- Answer incoming calls from customers needing breakdown assistance, towing or crane services
- Collect accurate details (location, vehicle, requirement) and pass them to the dispatch team
- Follow up on enquiries and quotations, and convert them into bookings
- Keep customers updated on service status until the job is complete
- Enter call and job details correctly in our system
- Make follow-up calls for feedback and pending payments when required





What we’re looking for

- Fluent Malayalam and clear, polite phone manner
- Working knowledge of English ([Hindi / Tamil] is an added advantage)
- Basic computer skills (typing, WhatsApp, data entry)
- Calm under pressure, since many callers are stranded and need quick help
- [0–2] years of experience in telecalling, customer care or a call centre; freshers with good communication skills can apply
- Minimum qualification: [Plus Two / any degree]

What we offer

- Secure job with a growing, established company
- Training on our services and systems

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Telecaller / Service Coordinator (Kottayam)
🏢 S&S Automobiles and Crane Services
📍 Kottayam