Sales Executive (India)

Sales Executive (India)

12 Nov
|
Merlla Facility Management
|
India

12 Nov

Merlla Facility Management

India

Industry: Premium Spa, Salon & Aesthetic Clinic
Locations: Sarjapur & Banashankari, Bangalore
Experience: 1–2 years (Mandatory)
Education: Graduation
Salary: ₹30,000 – ₹40,000 per month
Work Schedule: 6 days a week | 1 weekly off | 9-hour shift

Job Overview

We are looking for a well-groomed, courteous and customer-oriented Sales Executive for a premium spa, salon and aesthetic clinic.

The ideal candidate should have prior experience in the beauty, wellness, spa, salon or aesthetic clinic industry, with a strong understanding of customer handling, service consultation and membership sales.

The primary responsibility of this role is to drive membership sales, improve customer conversions and ensure an excellent client experience.

Key Responsibilities

1. Client Handling & Guest Experience

- Welcome and attend to walk-in clients professionally.
- Escort clients and assist them with their service requirements.
- Understand client needs and recommend suitable treatments and services.
- Explain available treatments, procedures, packages and services in detail.
- Ensure clients receive a smooth and satisfying experience throughout their visit.

2. Membership Sales & Revenue Generation

- Actively promote and sell membership packages to clients.
- Identify opportunities to upsell memberships and service packages.
- Explain the benefits and value of membership plans to prospective clients.
- Convert walk-in enquiries into paying clients and membership subscribers.
- Follow up with potential clients to improve sales conversions.
- Achieve assigned sales targets and contribute to revenue growth.

3. Customer Relationship Management

- Build strong relationships with clients and maintain a professional rapport.
- Collect customer feedback after services and address concerns promptly.




- Ensure a high level of customer satisfaction and retention.
- Handle customer queries and complaints politely and effectively.

4. Front Desk Operations

- Manage client interactions and coordinate appointments.
- Coordinate with therapists and service staff to ensure seamless service delivery.
- Maintain client records and membership details accurately.

Required Experience & Qualifications

- Minimum 1–2 years of experience in sales or client handling within the spa, salon, beauty, wellness or aesthetic clinic industry.
- Prior experience with premium salon or spa chains and membership-based sales models is highly preferred.
- Graduation is mandatory.
- Knowledge of membership packages, beauty and wellness services is an added advantage.

Skills & Competencies

- Excellent communication and interpersonal skills.
- Soft-spoken, polite and well-mannered personality.
- Well-groomed and presentable appearance.
- Strong convincing, negotiation and upselling abilities.
- Proven ability to convert enquiries into sales.
- Customer-centric approach with a passion for service excellence.
- Ability to achieve sales targets and work in a revenue-driven setting.
- Good coordination and relationship-building skills.

Preferred Candidate Profile

Candidates with prior experience in premium salon chains, luxury spa establishments, beauty and wellness centres, or aesthetic clinics is a add on.

Candidates must have hands-on experience in membership sales, upselling, client consultation and handling premium clientele.

Important: This is primarily a sales-oriented role. Membership sales and revenue generation will be the key performance expectations, along with maintaining excellent customer service standards.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales Executive (India)
🏢 Merlla Facility Management
📍 India

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