Hiring: Call Auditor / Process Auditor

Company: Prorich Agro Pvt. Ltd.
Location: Zirakpur, Punjab
Salary: Up to ₹20,000 per month

Job Description

We are looking for a detail-oriented and responsible Call Auditor to monitor employee calls, evaluate communication quality and ensure adherence to company processes and standards.

Key Responsibilities

- Monitor and audit daily customer and sales calls.
- Evaluate call quality, communication skills and employee performance.
- Check whether employees are following the prescribed calling process and scripts.
- Identify gaps, errors and areas of improvement during calls.
- Maintain daily call audit reports and performance records.
- Share feedback with employees and highlight areas requiring improvement.




- Ensure proper documentation and timely reporting.

Requirements

- Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Good listening and observation skills.
- Excellent communication skills in English and Hindi.
- Basic knowledge of MS Excel and Google Sheets.
- Strong analytical skills and attention to detail.
- Ability to maintain confidentiality and handle responsibilities independently.

Contact- (phone hidden)

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:

- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Call Auditor / Process Auditor (India)
🏢 PRORICH AGRO PRIVATE
📍 India