You would be the first point of contact for visitors, clients, and callers, representing the organization professionally while managing various administrative and customer service responsibilities.
Reception and Customer Service
- Greet visitors warmly and professionally, ensuring a positive first impression
- Answer, screen, and direct incoming phone calls to appropriate departments
- Handle inquiries and provide information about company services and policies
- Manage visitor registration and maintain visitor logs
- Issue visitor badges and ensure security protocols are followed
Administrative Support
- Schedule and coordinate appointments and meetings
- Maintain reception area cleanliness and organization
- Handle incoming and outgoing mail, packages, and courier services
- Update and maintain contact directories and databases
- Prepare basic correspondence and documentation
- Support other departments with administrative tasks as needed
Communication Management
- Manage multiple phone lines efficiently
- Take accurate messages and ensure timely delivery
- Maintain professional communication standards across all channels
Office Coordination
- Monitor office supplies for the front desk area
- Coordinate with building management for maintenance issues
- Assist in organizing company events or meetings
- Support Facilities / Admin / HR / Finance with Cross Functional activities.
Required Qualifications
Education and Experience
- Required Diploma or equivalent; Bachelor's degree preferred
- 1-2 years of experience in Front office or customer service or administrative roles
- Previous front desk or reception experience advantageous
Skills and Competencies
- Excellent verbal and written communication skills
- Strong interpersonal abilities and professional demeanor
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Multi-tasking capabilities and strong organizational skills
- Attention to detail and accuracy in work
- Problem-solving abilities and customer-focused mindset
Personal Attributes
- Professional appearance and positive attitude
- Punctuality and reliability
- Ability to work independently and as part of a team
- Patience and composure under pressure
- Discretion and confidentiality when handling sensitive information
Working Conditions
- Contractual position with standard business hours
- Primarily desk-based work in front office environment
- May require occasional overtime during busy periods or special events
- Professional dress code required
Pay: From ₹50,000.00 per month
Perks :
- Health insurance
- Provident Fund
Work Location: In person
📌 Front Office Executive Admin (Chennai)
🏢 DHL Information Services (LLP) India
📍 Chennai
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