Company : LegUp Location : Bangalore Department : Customer Success / Operations Employment Type : Full-Time

About LegUp

LegUp is a fast-growing caregiving and homecare platform providing trusted nanny, babysitting, elderly care, and caregiving services across India. The company focuses on delivering reliable, skilled, and customer-centric care solutions through trained and verified caregivers.

Job Summary

Key Responsibilities

- Handle inbound and outbound customer calls professionally
- Assist customers with service inquiries, bookings, and support requests
- Maintain strong relationships with customers through regular follow-ups
- Resolve customer concerns and escalate issues when required
- Coordinate with internal teams to ensure smooth service delivery
- Maintain accurate customer records and updates in CRM systems
- Achieve customer satisfaction and operational KPIs
- Follow company policies, communication standards, and quality guidelines

Eligibility Criteria





- Bachelor’s degree in any discipline
- Excellent communication skills in English, Hindi, and any regional language
- Strong interpersonal and customer-handling skills
- Basic knowledge of MS Excel and CRM tools
- Ability to multitask in a fast-paced environment
- Willingness to work from office in Bangalore

Preferred Skills

- Customer service orientation
- Problem-solving and conflict resolution
- Active listening and communication skills
- Team collaboration and coordination
- Time management and organizational abilities

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits :

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Success Executive/ops (Bengaluru)
🏢 INSTATAIL PRODUCTS PRIVATE
📍 Bengaluru