- Customer Engagement : Greet and engage customers with professionalism and enthusiasm, ensuring a warm, welcoming, and positive experience from the first point of contact.
- Product Consultation : Provide detailed and compelling descriptions of products, emphasizing their features, benefits, and value, helping customers make informed purchasing decisions.
- Client Needs Assessment : Engage with customers to understand their needs and preferences, offering tailored recommendations and solutions that match their specific requirements.
- Query Resolution :
- Sales Assistance : Guide customers through the purchase process, offering expert advice and assisting in making confident buying decisions.
- Lead Generation & Outreach : Make proactive outbound calls to potential customers, introducing them to Wooden Street’s diverse range of products and fostering new business relationships.
- CRM Utilization & Follow-Ups : Maintain detailed records of customer interactions, ensuring timely follow-ups and continuous engagement with prospects using CRM software.
- Team Collaboration : Work effectively within a dynamic team workplace, contributing to shared goals and supporting team success.
- Customer Service Excellence : Provide exceptional service with a genuine desire to exceed customer expectations,
ensuring high satisfaction and fostering long-term loyalty.
- Other Duties : Perform any other related tasks as assigned by the management to support business growth and operational needs.
- Key Skills & Attributes :
- Excellent Communication Skills : Solid verbal and written communication skills to engage with customers and present product information effectively.
- Customer-Centric Mindset : A passion for helping customers, with a focus on understanding their needs and delivering tailored solutions.
- Sales Expertise : Previous experience in sales or business development, with a proven ability to meet and exceed targets.
- Team-Oriented : Ability to work independently while collaborating effectively within a team environment to achieve collective success.
- Proactive & Energetic : A self-starter with a positive attitude, enthusiasm, and the drive to achieve results.
- CRM Familiarity : Experience using CRM software or the ability to quickly adapt to new systems for managing customer interactions.
Ability to commute/relocate:
- Bengaluru - 560001, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education :
- Bachelor's (preferred)
Experience :
- Retail Sales: 1 year (required)
Language :
- English (required)
Work Location: In person
📌 Store Sales Executive (Bengaluru)
🏢 The Woodenstreet Furnitures
📍 Bengaluru
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