About the role

We are hiring an International HR Services Specialist (individual contributor) in Chennai and Bengaluru to join a Global HR Operations team . You will deliver HR services across international regions, with a focus on employee experience, accuracy and compliance. You will manage end-to-end HR administration in Workday , resolve employee queries in ServiceNow and act as the link between employees, managers and HR business partners. The role suits an HR operations professional with 5 to 6 years of experience supporting international geographies. It is a 24x7, fully onsite role with a salary of up to ₹9 LPA .

Key responsibilities

Employee lifecycle management

- Administer and close probation processes for new hires in Workday

- Assign missing pay groups in Workday so payroll lines up correctly

- Maintain and update employee contract notifications

- Extend fixed-term contracts in line with policy and compliance

Letters and documentation

- Generate, review and send job change letters in Workday

- Proofread letters and run error reports before they go to employees

- Create and manage compensation change letters

- Support employee visa letters and reference letters on request

Compensation and benefits processing

- Review and process shift allowance and on-call allowance requests under local policies

- Audit monthly time-off data, including negative and positive leave balances

- Review time-off requests and manage over-utilised time off

Employee support and query resolution

- Act as first point of contact, triaging and resolving HR queries in ServiceNow





- Review and process short-term leave certification forms for specific geographies

Quality, compliance and audits

- Run regular audits of HR data in Workday for accuracy and compliance

- Handle employee records and sensitive information with a strong compliance mindset

- Give HR leadership timely reports and insights

Required qualifications and experience

- 5 to 6 years in HR operations or shared services supporting international geographies

- Graduation (compulsory)

- Solid Workday expertise: core HR, letter generation, contracts, compensation and absence management

- Hands-on ServiceNow or similar ticketing tool experience

- Strong understanding of HR processes, compliance and documentation standards

- Excellent attention to detail, proofreading and quality control

- Ability to manage high volumes accurately and on time

- Strong critical thinking, problem solving and decision making

- Excellent written and spoken English, and the ability to work with varied stakeholders

- Willing to work 24x7 shifts, from the office only , with extended hours when needed

Preferred qualifications

- Python scripting to automate employee filings, audits and letter generation

Job details

Role

International HR Services Specialist (Individual Contributor)

Locations

Chennai, Bengaluru (onsite)

Experience

5 to 6 years

Salary

Up to ₹9 LPA

Shift

24x7, based on regional coverage

Why join

- Salary of up to ₹9 LPA

- Work on Workday and ServiceNow for a global HR operations team

- Exposure to HR processes across international regions

- Chance to build automation skills

- Clear path to senior specialist and team lead roles

📌 International HR Services Specialist Jobs Chennai & Bengaluru
🏢 Gratitude
📍 Bengaluru