Job Title: IT Continuity Expert
About Business line/Function: Within IT Group, the Cybersecurity & Digital Fraud Department defines, steers and promotes the Group's approach to IT risk management, cybersecurity, IT Continuity and operational resilience across BNP Paribas entities.
Defining the vision, strategy and methodological framework for IT risk management, cybersecurity and IT Continuity,
Monitoring the security, resilience and continuity posture of the Group's information systems,
Ensuring the effective deployment of Group standards and requirements across operating entities.
Against a rapidly evolving cyber threat landscape and increasing regulatory expectations, strengthening cybersecurity maturity, IT risk management and operational resilience is a strategic priority for BNP Paribas.
Within IT Group Cybersecurity & Digital Fraud department, you will be part of the team based in India.
In this role, the IT Continuity Expert will contribute to the development of the India platform and ensure that core IT Continuity activities are consistently understood, implemented and monitored across Group entities, in alignment with the Group IT Continuity, Cybersecurity and IT Risk frameworks.
Position Purpose: The IT Continuity Expert will play a key role in strengthening the Group's IT Continuity, Backup, Cyber Resilience and Operational Resilience capabilities. The role combines expertise, governance, advisory support and continuous improvement to help entities implement robust continuity arrangements, meet regulatory expectations and enhance their ability to recover from disruptive events.
Maintain IT Continuity and Cyber Resilience procedures in an effective, up-to-date and operationally usable state.
Regulatory developments such as DORA, ECB, OCC or PRA expectations,
Feedback from entities and IT production teams,
Maintain and continuously enhance IT Continuity, Backup and Cyber Resilience requirements and objectives.
Maintain the Permanent Control Plans (GCL Controls) associated with the IT Continuity and Resilience framework.
Support stakeholders in understanding control objectives, expected evidence and implementation standards.
IT Continuity & Resilience Officer training materials,
Third-Party Technology Risk Management (TPTRM),
Cyber Risk Management Framework,
Ensure that framework evolutions are properly reflected in supporting tools and reporting platforms, including ServiceNow GRC, Tableau.
Coordinate changes with tool owners and relevant stakeholders to ensure smooth implementation.
Entities experiencing difficulties,
Community Engagement & Knowledge Sharing
Identify topics that require further clarification, communication or guidance for entities through operational committees and community forums.
Contribute actively to ICRO community meetings and support the continued professionalization of the IT Continuity community.
Identify, formalize and promote reusable evidence, implementation approaches and best practices across the Group.
Promote a culture of compliance,



performance measurement and continuous improvement.
Incident Analysis, Lessons Learned and Continuous Improvement
Incident Analysis
Analyze major incidents and events impacting IT Continuity, recovery capabilities and operational resilience.
Produce, formalize and communicate lessons learned to support continuous improvement across the Group.
Present key findings, trends and recommendations to governance bodies and the IT Continuity community.
Internal standards, regulatory requirements, Cyber resilience expectations.
Validate data protection, recoverability, availability and resilience capabilities for critical SaaS services.
Operational Resilience Performance and Speed of Restoration
Velocity Deployment & Adoption
Support the deployment, adoption and operational integration of Velocity tools and initiatives.
Promote stakeholder awareness, understanding and adoption of resilience performance improvement initiatives.
Ensure effective integration with existing governance, monitoring and reporting processes.
KPI Definition & Performance Measurement
Define and maintain resilience-related KPIs, including Recovery performance, compliance indicators, incident management efficiency, operational resilience metrics.
Define calculation methodologies, reporting principles and data quality standards.
Establish meaningful baselines, targets and performance thresholds to support management decision-making.
Analyze performance indicators to identify trends, risks and continuous improvement opportunities.
Detect bottlenecks, recurring issues and opportunities to optimize recovery performance.
Promote a data-driven culture focused on resilience performance, accountability and continuous improvement.
Produce clear dashboards, management reports and executive-level insights.
Present trends, risks, performance indicators and recommendations to governance bodies.
Strong autonomy, with the ability to improve methodologies, facilitate entity implementation, support team efficiency and anticipate stakeholder needs.
Strong understanding of IT infrastructure, including servers, networks, storage systems, virtualization, cloud services and cybersecurity best practices.
Excellent written and verbal communication skills in English.
Ability to present complex information clearly, concisely and confidently to both technical and non-technical stakeholders.
French language skills, including speaking, writing and reading, would be a strong advantage.
Relevant certifications such as CBCP, CRISC or ITIL would be highly valued.

Respect for Diversity & Inclusion
Education Level: Bachelor's degree in computer science,



Information Technology or a related discipline, a master's degree would be an advantage with minimum 15 years of professional experience, including at least 10 years in IT Continuity, resilience, disaster recovery or related domains.
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and rapid-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

📌 English speaking IT Technician (Bengaluru)
🏢 Bnp Paribas Bank
📍 Bengaluru